At a Glance
- Tasks: Serve customers with passion, ensuring a great shopping experience and maintaining store standards.
- Company: Join Tesco, a leading retailer known for its inclusive culture and community involvement.
- Benefits: Earn £13.28 per hour with flexible hours and opportunities for growth.
- Other info: Participate in fun events and enjoy a supportive work environment.
- Why this job: Be part of a dynamic team, making a real difference in your community.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 27600 - 30000 £ per year.
Availability Window: Tue 14:00–22:00, Wed 14:00–22:00, Sat 15:00–22:00.
Pay: Retail colleague rate starts at £13.28 per hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location.
Work Hours: We offer a minimum of 16 guaranteed hours per week. Flexibility is available for those who wish to work fewer hours, with a minimum of 12 hours. Shifts are scheduled within the availability windows, with three weeks’ notice.
Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training received to work safely, effectively and serve customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet their needs at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about the store's performance and understanding the part played in driving service and sales, reducing waste and shrink, and delivering profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Equal Employment Opportunity: PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Tesco Colleague - Auchinleck employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer service. Our colleagues enjoy flexible working hours, competitive pay rates, and opportunities for personal growth through training and community engagement. Working at our Auchinleck store means being part of a vibrant team dedicated to creating a welcoming atmosphere for both customers and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Auchinleck
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your passion for great service aligns with their goals. It’s all about making that connection!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and teamwork experience. We want you to shine!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and we want you to feel confident as you step into the store. Remember, you’re representing the Tesco brand!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Tesco Colleague - Auchinleck
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about making customers happy and that you’re excited about the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We love seeing how you can contribute to our team!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We value authenticity and want to know the real you, so share your unique qualities that make you a great fit for our team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to us quickly, so we can start reviewing it right away!
How to prepare for a job interview at Tesco Retail
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Tesco's products and services. This will not only show your passion for the role but also help you answer questions about how you can contribute to customer satisfaction.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered excellent customer service. Think about times when you went above and beyond to help a customer, as this aligns perfectly with what Tesco values in their colleagues.
✨Be Ready to Discuss Teamwork
Since working well within a team is crucial for this role, come prepared with stories that highlight your ability to collaborate and build rapport with colleagues. Emphasise how you celebrate team successes and contribute to a positive atmosphere.
✨Demonstrate Flexibility and Initiative
Given the flexible hours and various responsibilities, be ready to discuss how you can adapt to different situations. Share examples of when you've taken the initiative or made decisions that benefited customers, showcasing your proactive approach.
