At a Glance
- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a leading retailer with a commitment to customer service.
- Benefits: Earn from £13.28 per hour, with flexible hours and career progression opportunities.
- Other info: Enjoy a dynamic work environment with community events and a supportive culture.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: Must be over 18; a passion for customer service is essential.
The predicted salary is between 13 - 14 £ per hour.
Availability Window Days From time To time
- Sun 11:00:00 15:00:00
- Wed 11:00:00 15:00:00
- Fri 11:00:00 15:00:00
Our Tesco colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you will have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Working across the store in our service, picking and replenishment areas where required. Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly. Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Taking part in seasonal, community and charity events, creating a great inclusive atmosphere. Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit. Handling products with care to maintain quality and ensure they reach customers in the best condition. Being myself, living our values, making everyone feel welcome and always following our policies. At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip. To take the initiative and make decisions that are right for our customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success. Be at work on time, well presented and ready to be a brand ambassador.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - Dawley Express in Telford employer: Tesco Retail
At Tesco Dawley Express, we pride ourselves on being an excellent employer that values our colleagues and their contributions. With a commitment to flexibility, guaranteed hours, and opportunities for career progression, we foster a supportive work culture where diversity is celebrated. Join us to be part of a dynamic team dedicated to delivering exceptional service while enjoying a variety of roles and the chance to grow within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Dawley Express in Telford
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of delivering great service and creating a welcoming atmosphere for customers.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet customers and handle different situations in the store. Being able to demonstrate your passion for service will set you apart.
✨Tip Number 3
Be flexible with your availability. If you can work during the times they need, even if it’s not a perfect match, let them know! Tesco appreciates candidates who are willing to adapt.
✨Tip Number 4
Apply through our website for the best chance of landing the job. It shows you're serious about joining the team and makes it easier for us to find your application!
We think you need these skills to ace Tesco Colleague - Dawley Express in Telford
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule matches our needs, we can get you on board quicker!
Highlight Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in customer service. Whether it’s a previous job or a volunteer role, let us know how you’ve made customers feel valued.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us who you are and how you can contribute to our diverse team.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco has specific windows for shifts, being upfront about when you can work will show that you’re organised and ready to fit into their schedule.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This will demonstrate that you understand the importance of customer satisfaction at Tesco.
✨Be a Team Player
Tesco values teamwork, so be prepared to discuss how you’ve collaborated with others in previous roles. Mention any experiences where you helped create a positive team spirit or celebrated successes together.
✨Dress the Part
First impressions matter! Dress smartly for your interview to reflect the brand's image. Being well-presented shows that you take the opportunity seriously and are ready to represent Tesco as a brand ambassador.
