At a Glance
- Tasks: Lead a dynamic team to create amazing customer experiences in-store.
- Company: Join Tesco, a leader in retail with a focus on community and sustainability.
- Benefits: Enjoy a competitive salary, flexible hours, and a fantastic benefits package.
- Other info: Embrace diversity and inclusion in a supportive work environment.
- Why this job: Grow your career while making a positive impact on customers and the planet.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit. Competitive salary with an excellent benefits package. Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.
Responsibilities
- Leading the team to deliver a great experience for customers in-store.
- Recruiting, training, and developing colleagues to build a capable, high‑performing team.
- Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
- Lead trade activity, using insight and expertise to grow sales and maximise profit.
- Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
- Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
- Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
- Proven experience leading and developing high‑performing teams.
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
- A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
- Resilience and sound judgement to make effective decisions that support both customers and colleagues.
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
Diversity and Inclusion
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Team Manager - Poole Fleets Corner Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment in Poole where teamwork and customer focus are at the heart of everything we do. Our commitment to employee growth is reflected in our comprehensive training programmes and flexible working options, ensuring that every team member can thrive both personally and professionally. With a competitive salary and an inclusive culture that celebrates diversity, joining us means becoming part of a community dedicated to serving our customers and making a positive impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land Team Manager - Poole Fleets Corner Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or resolved issues. This will help you demonstrate your experience in developing high-performing teams and making effective decisions during the interview.
✨Tip Number 3
Be ready to discuss customer service! Since customers are at the heart of everything, prepare to share how you've gone above and beyond to create great experiences for them. This shows you have that customer-first approach Tesco values.
✨Tip Number 4
Don’t forget to ask questions! Show your curiosity about the role and the team by asking about their challenges and successes. This not only helps you understand the position better but also demonstrates your enthusiasm for the job.
We think you need these skills to ace Team Manager - Poole Fleets Corner Extra
Some tips for your application 🫡
Show Your Passion for Customers:Make sure to highlight your customer-first approach in your application. We want to see how you’ve gone the extra mile for customers in the past and how you plan to do it in this role.
Highlight Team Leadership Experience:Since this role is all about leading a high-performing team, share specific examples of how you've successfully managed and developed teams before. We love seeing your coaching style and how you inspire others!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate applications that are easy to read and get straight to the point.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, especially their commitment to customer service and sustainability. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Team Manager, you'll need to demonstrate your ability to lead and develop high-performing teams. Prepare examples from your past experiences where you've successfully coached or motivated a team. Highlight how you’ve resolved issues and improved performance, as this will resonate well with the interviewers.
✨Emphasise Customer-Centricity
Since customers are at the heart of everything they do, be ready to discuss how you prioritise customer experience. Share specific instances where you went above and beyond to meet customer needs or how you’ve implemented changes based on customer feedback. This will show that you share their customer-first approach.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
