At a Glance
- Tasks: Serve customers with passion, support your team, and help create a welcoming atmosphere.
- Company: Join Tesco, a diverse and inclusive workplace that values every colleague.
- Benefits: Earn from £13.28 per hour, with guaranteed hours and opportunities for career growth.
- Other info: Flexible shifts available, with a supportive team and community involvement.
- Why this job: Make a real difference in customers' shopping experiences while having fun at work.
- Qualifications: Must be over 18, with a passion for great service and teamwork.
The predicted salary is between 27600 - 28000 £ per year.
Availability Window
- Days: Sun 14:00 - 20:00
- Tue 09:00 - 15:00
- Fri 10:00 - 14:00
- Sat 09:00 - 15:00
Pay and Hours
Pay starts from £13.28 an hour, increasing to £14.55 for stores within the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours each week, with a minimum of 12 hours available for those who wish to work fewer hours.
Key Responsibilities
- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide stability or flexibility to suit your lifestyle and opportunities for career progression.
- Know your customers and serve them with passion and pride, giving great natural service.
- Be passionate and knowledgeable about the products and services within your store.
- Work across the store in service, picking and replenishment areas where required.
- Put training into practice so we all work safely, effectively and serve our customers brilliantly.
- Make decisions that are right for customers, delivering routines in store that meet the needs at the right time.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about your store’s performance, understand your role and work together to drive service, sales, reduce waste and shrink, and deliver profit.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Live our values, make everyone feel welcome and always follow our policies.
- Accept deliveries into the store when required.
Essential Qualifications and Skills
- Passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Ability to build rapport with customers, so they leave having experienced a great shopping trip.
- Initiative and ability to make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, having fun and celebrating success.
- Be on time, well presented and ready to represent the brand.
- Must be over 18 to apply for this role.
Important Information
We will schedule your contracted hours within the advertised availability windows and give you exactly when your shifts will be with a 3-week notice. If the times you are available closely match our advertised times, we may still consider you. Some roles may close earlier than advertised. We will provide individual feedback to those who attend an interview.
Equal Opportunity
Diversity, equity and inclusion are core values at Tesco. Everyone is welcome.
Tesco Colleague - Highworth Express in Swindon employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With competitive pay starting at £13.28 per hour and guaranteed hours, we provide flexible working options to suit your lifestyle, alongside opportunities for career progression within a diverse team. Join us in creating a welcoming atmosphere while serving our customers with passion and pride, and take part in community events that make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Highworth Express in Swindon
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - Highworth Express in Swindon
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
