At a Glance
- Tasks: Pick and dispatch goods while ensuring top-notch customer service.
- Company: Join a diverse team at Booker, committed to inclusion and excellence.
- Benefits: Flexible part-time hours with opportunities for growth and development.
- Other info: Dynamic work environment with a focus on teamwork and support.
- Why this job: Make a difference by exceeding customer expectations every day.
- Qualifications: Must be 18+, with a positive attitude and great communication skills.
The predicted salary is between 10 - 12 £ per hour.
This is a Part Time Role. You will be expected to ensure customers’ needs are exceeded at all times while working in a number of areas of the store, from filling shelves and serving tills to stock management and picking deliveries. Everything you do matters.
Key Responsibilities
- Accurately pick and dispatch goods using a handheld terminal and advise the Manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target.
- Deal politely with delivery staff, respond appropriately to queries and complaints, and refer complex situations when necessary.
- Work to meet designated pick rates.
Requirements
- Real can-do attitude and passion for delivering excellent customer service.
- Willingness to go the extra mile for customers.
- Ability to be polite to delivery staff and handle queries and complaints.
- Consistently punctual and properly presented.
Equality, Diversity & Inclusion
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we want you to feel represented and be yourself at work. Everyone is welcome. Booker is a Disability Confident Committed Leader and is committed to providing an inclusive and accessible recruitment process.
Additional Information
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles. In the event of high volumes of applicants, roles may close earlier than the advertised end date.
Picker - Part Time in Swansea employer: Tesco Retail
At Booker, we pride ourselves on being an excellent employer that values diversity and inclusion, ensuring every team member feels represented and empowered. Our part-time Picker role offers a dynamic work environment where you can develop your skills while delivering exceptional customer service, all within a supportive culture that encourages growth and teamwork. With flexible hours and a commitment to employee well-being, working at Booker means being part of a community that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Picker - Part Time in Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and your experience. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 3
Dress to impress! Even though it’s a part-time role, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a nice touch that not everyone does!
We think you need these skills to ace Picker - Part Time in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in delivering excellent customer service. We want to see how you've gone the extra mile for customers in the past, so share specific examples that showcase your can-do attitude!
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences relevant to the Picker role.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your previous experiences align with the responsibilities of picking and dispatching goods, as well as your ability to handle queries and complaints.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the key responsibilities like picking and dispatching goods, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've delivered great customer service in the past. Think of specific situations where you went the extra mile or handled a tricky complaint. This will demonstrate your real can-do attitude!
✨Dress the Part
First impressions matter! Make sure you arrive at the interview looking presentable and professional. Even though it’s a part-time role, showing that you care about your appearance reflects your commitment to the job and the company’s values.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the opportunity.
