At a Glance
- Tasks: Deliver groceries with a smile and provide top-notch customer service.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn £14.18 per hour, with guaranteed hours and flexible shifts.
- Other info: Enjoy a supportive team environment and opportunities for personal growth.
- Why this job: Be the friendly face of Tesco, making customers feel valued every day.
- Qualifications: Must have a valid UK/EU/EEA driving licence with minimal penalty points.
The predicted salary is between 29400 - 32100 £ per year.
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it's about helping people and delivering great service with a smile. It's hands-on, physical and full of variety, with no two shifts the same. You'll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Responsibilities:- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it's roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customers' time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We are committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Customer Delivery Driver - Kings Lynn Hrwck Extra in Swaffham employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers a dynamic and rewarding work environment in Kings Lynn. With competitive pay starting at £14.18 per hour, flexible working options, and a strong commitment to diversity and inclusion, we ensure that every team member feels valued and supported. Our culture fosters teamwork and personal growth, making it a great place for those looking to make a meaningful impact while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Kings Lynn Hrwck Extra in Swaffham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more attractive candidate.
✨Tip Number 2
Practice your delivery skills! Since you'll be the face of Tesco on the road, think about how you can demonstrate your customer service skills during the interview. Maybe even role-play some scenarios with a friend.
✨Tip Number 3
Be ready to talk about flexibility! With the variety in shifts and customer needs, showing that you're adaptable and can handle change will set you apart. Share examples from past experiences where you've done just that.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest roles and updates directly from us, making it easier for you to land that Customer Delivery Driver position.
We think you need these skills to ace Customer Delivery Driver - Kings Lynn Hrwck Extra in Swaffham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, this role is all about delivering great service with a smile!
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so make it clear!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Delivery Driver at Tesco entails. Familiarise yourself with the responsibilities like loading the van safely and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this job is all about interacting with customers, be prepared to discuss your experience in customer service. Think of examples where you've gone above and beyond to help someone or turned a negative situation into a positive one. This will demonstrate your ability to connect with customers and provide that warm, welcoming service Tesco values.
✨Demonstrate Your Flexibility
The role requires adapting to changing customer needs, so be ready to share instances where you've successfully handled unexpected situations. Whether it’s dealing with last-minute changes or managing your time effectively, showing that you can think on your feet will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how Tesco supports its drivers. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
