At a Glance
- Tasks: Deliver groceries with a smile and keep your van tidy.
- Company: Join a leading supermarket known for its friendly culture.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great team spirit and opportunities for personal growth.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK driving licence and be 18 or over.
The predicted salary is between 14 - 15 £ per hour.
Availability Window Days:
- Sun: 18:00 - 23:00
- Mon: 18:00 - 23:00
- Fri: 09:00 - 20:00
- Sat: 18:00 - 23:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Primary Responsibilities and Qualifications:
- Ensure the van and trays used are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were your own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right.
- Share ideas with the Manager and other colleagues on how to improve the store for customers.
Eligibility:
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles. We only recruit individuals who have passed the school leaver’s age.
Please note that some roles may close earlier than the advertised end date if we have high volumes of applicants. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
Customer Delivery Driver - Sunderland Rt P Extra employer: Tesco Retail
As a Customer Delivery Driver at our Sunderland location, you will be part of a supportive and flexible work environment that values your contributions and prioritises work-life balance. With competitive pay starting at £14.18 per hour and opportunities for guaranteed hours, we foster a culture of teamwork and customer care, ensuring that every delivery is handled with the utmost respect and professionalism. Join us to grow your career in a role that not only offers meaningful work but also encourages personal development and collaboration among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Sunderland Rt P Extra
✨Tip Number 1
Make sure you know your availability inside out! Since the role has specific time slots, be ready to discuss how your schedule aligns with theirs. Flexibility is key, so if you can adjust your hours a bit, let them know!
✨Tip Number 2
Show off your customer service skills during the interview! They want someone who can build relationships and communicate well. Think of examples where you've gone above and beyond for customers in the past.
✨Tip Number 3
Be prepared to talk about teamwork! This role is all about working together with colleagues to create a great environment. Share stories of how you've collaborated with others to achieve a common goal.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team. Good luck!
We think you need these skills to ace Customer Delivery Driver - Sunderland Rt P Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, so if your schedule matches our availability windows, let us know!
Be Personable:Since this role involves interacting with customers, it’s important to show off your friendly side. Use a warm tone in your application and share any relevant experience that showcases your customer service skills.
Highlight Your Driving Experience:Don’t forget to mention your driving experience! We need someone with a valid UK/EU/EEA driving licence, so make sure to include details about your driving history and any relevant qualifications.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right place quickly!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss how your schedule aligns with their needs. If you can’t meet the exact times, don’t hesitate to mention your flexibility!
✨Show Off Your Customer Service Skills
This job is all about delivering a great experience to customers. Prepare examples of how you've handled customer interactions in the past. Think about times when you went above and beyond or resolved issues effectively—these stories will make you stand out!
✨Demonstrate Team Spirit
The company values teamwork, so be prepared to talk about how you’ve collaborated with colleagues in previous roles. Share specific instances where you contributed to a positive team environment or helped improve processes together.
✨Be Ready for Practical Questions
Expect questions that assess your driving skills and safety awareness. Brush up on road safety regulations and think about how you would handle various delivery scenarios. Showing that you take responsibility for the van and deliveries will impress them!
