At a Glance
- Tasks: Serve customers with a smile and support your team in delivering excellent service.
- Company: Join Tesco, a diverse and inclusive workplace that values every team member.
- Benefits: Starting pay of £14.31 per hour, flexible hours, and guaranteed minimum shifts.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Meet amazing people, learn new skills, and make a real impact in your community.
- Qualifications: Must be school leaver age; great communication and teamwork skills are essential.
The predicted salary is between 14 - 15 £ per hour.
Availability Window
- Days: Sun 10:00 - 16:30
- Wed 14:00 - 22:00
- Thu 14:00 - 22:00
- Sat 08:00 - 19:15
Pay: Starting £14.31 an hour, increasing to £15.52 inside the M25. Additional payments may apply depending on location. We guarantee a minimum of 16 hours per week for new colleagues; you may opt for as few as 12 hours. Contracts are scheduled within the stipulated availability windows. You’ll receive 3 weeks’ notice of shift times. We support flexibility if your availability matches closely.
Key Responsibilities
- Serve shoppers and help them with a smile.
- Meet great people, learn new things and be part of a diverse team.
- Remove obstacles to excellent customer service.
- Celebrate team success creatively.
- Resolve customer and colleague queries promptly.
- Ensure team is dressed for service and reflects the brand.
- Provide constructive feedback to the Team Manager.
- Role model great customer service standards.
- Ensure colleagues have tools to perform their role.
- Develop own operational and behavioural skills.
- Forward plan to ensure the right resources are available.
- Update Duty Manager to keep them informed.
- Support seasonal, community, and charity events to create an inclusive atmosphere.
- Understand department KPIs and execute actions to achieve them.
- Communicate effectively, work well in a team, and handle tasks diligently.
- Greet customers, make decisions that benefit them, and provide product knowledge.
- Be on time, properly presented, and deliver excellent service.
Eligibility
We will only recruit individuals who have passed the school leavers age. Candidates over the age of 18 are accepted for roles requiring work before 6:15 am or after 9:45 pm or in certain areas such as warehouse, bakery, counters, etc. Job may close earlier than advertised end date if high volumes of applicants.
Equal Opportunity Statement
We are proud to have an inclusive culture at Tesco where everyone is welcome. We are a disability confident leader and provide an inclusive recruitment process.
Team Support - Bury St Edmunds Superstore in Suffolk employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and teamwork. Our Bury St Edmunds Superstore provides flexible working hours, competitive pay starting at £14.31 per hour, and opportunities for personal and professional growth, making it an ideal place for those seeking meaningful employment in a vibrant community. Join us to not only serve our customers with a smile but also to celebrate team successes and contribute to local events.
StudySmarter Expert Advice🤫
We think this is how you could land Team Support - Bury St Edmunds Superstore in Suffolk
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how you fit right in with their vibe and what they stand for.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are, the better you'll come across when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure you look the part for your interview. A smart appearance shows you care about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Support - Bury St Edmunds Superstore in Suffolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Team Support role. Highlight any relevant experience or skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the position!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your experience and why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific shift times, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think of situations where you resolved queries or went the extra mile for a customer. This will demonstrate that you understand the importance of customer satisfaction in this role.
✨Be a Team Player
Since teamwork is key in this position, come prepared to discuss how you’ve collaborated with others in previous jobs. Highlight any experiences where you celebrated team successes or supported colleagues, as this aligns with the company’s values.
✨Dress for Success
First impressions matter! Make sure you’re dressed appropriately for the interview, reflecting the brand's standards. This not only shows respect for the interview process but also gives a glimpse of how you’ll present yourself on the job.
