At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join a leading superstore known for its friendly atmosphere.
- Benefits: Earn from £14.18 per hour, with guaranteed hours and flexible shifts.
- Other info: Be part of a diverse team that values your ideas and contributions.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must have a valid driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window
- Sun: 13:00 - 23:00
- Mon: 18:00 - 22:00
- Wed: 18:00 - 22:00
- Fri: 13:00 - 22:00
- Sat: 13:00 - 23:00
Pay and Hours
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, with the option to work fewer hours down to 12.
Responsibilities
- Ensure the van and trays I use are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as I see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and help make the store the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to changing customer needs and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to maintain a healthy balance.
- Share ideas with my Manager and other colleagues on how we can improve the store for customers.
Qualifications
A valid UK/EU/EEA driving licence (full or automatic) held for at least 12 months with no more than 3 penalty points.
Candidate Eligibility
Candidates must be over 18 years old.
Equality and Diversity
We are proud to be accredited Disability Confident Leader and remain committed to an inclusive recruitment process.
Customer Delivery Driver - Stratford Upon Avon Superstore in Stratford-upon-Avon employer: Tesco Retail
As a Customer Delivery Driver at our Stratford Upon Avon Superstore, you will be part of a dynamic team that values customer service and teamwork. We offer competitive pay starting at £14.18 per hour, with guaranteed hours and opportunities for growth within a supportive and inclusive work environment. Our commitment to employee well-being and development, combined with a focus on community engagement, makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Stratford Upon Avon Superstore in Stratford-upon-Avon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the superstore and its values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and your ability to adapt to changing needs.
✨Tip Number 3
Dress the part! Even though you’ll be driving, showing up in smart casual attire can make a great first impression. It shows you take the opportunity seriously and respect the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Delivery Driver - Stratford Upon Avon Superstore in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we're looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so don’t waffle on too much!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you are with those hours.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about building relationships with customers, so highlight any experiences where you’ve gone above and beyond to meet their needs.
✨Demonstrate Your Organisational Skills
Since keeping the van tidy and organised is part of the job, think of ways to showcase your organisational skills. You could mention previous roles where you had to manage deliveries or maintain cleanliness in a workspace.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a late delivery or a customer complaint. Practise your responses to these scenarios to show that you can think on your feet and adapt to changing circumstances.
