At a Glance
- Tasks: Serve customers with passion, assist in store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £13.28 per hour, enjoy flexible hours, and gain valuable experience.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: Must be over 18; no prior experience required, just a positive attitude!
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun, Wed, Fri
- From: 13:00
- To: 22:30
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The following are the periods of time in the week we’d like you to be available to work—the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility, and if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes many people to run a store. This is a job for doers, with plenty of variety. It is a committed role with everyday challenges, which makes it exciting.
Responsibilities
- Being a colleague in one of our stores means helping to serve shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Working across the store in service, picking and replenishment areas as required.
- Putting into practice training to work safely, effectively and to serve customers brilliantly.
- Making decisions that are right for customers, delivering routines in-store that meet customer needs at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about store performance and understanding the part you play to drive service, sales, reduce waste and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being oneself, living our values, making everyone feel welcome and following policies.
- Occasionally, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride. The ability to build rapport with customers so they leave with a positive shopping experience. To take initiative and make decisions that are right for customers. Work well within a team and communicate openly with others. Build relationships with colleagues to create team spirit, have fun and celebrate success. Be at work on time, well presented and ready to be a brand ambassador.
Context and Values
Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Serving means more than a transactional relationship; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. We are a place where Everyone’s Welcome.
Flexible Working and Accessibility
We welcome chats about flexible working. Some people are at the start of their careers; some want the freedom to do what they love; others are going through life changes. Please talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. For information on accessibility support we can offer, please read the information provided.
Eligibility and Recruitment Notes
Tesco will recruit individuals who have passed the school leaver’s age. The school leaver’s age varies by country. We can only accept candidates over 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery, and driving roles. On occasions with high volumes of applicants, some roles may close earlier than the advertised end date to manage applicants. We will offer feedback to interviewees.
For more information about us please visit www.tescoplc.com
Tesco Colleague - Stirling - Over 18 employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in Stirling. With flexible working options, guaranteed hours, and opportunities for career progression, our colleagues enjoy a dynamic role that allows them to connect with customers and contribute to their community. Join us to be part of a diverse team where everyone is welcome, and where your passion for service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Stirling - Over 18
✨Tip Number 1
Get to know Tesco's values and mission. When you walk into that interview, show us how your passion for customer service aligns with our goal of serving customers, communities, and the planet a little better every day.
✨Tip Number 2
Be ready to chat about your availability and flexibility. We love candidates who can adapt to our scheduling needs, so if you can work those key hours, let us know! It shows you're keen and ready to jump in.
✨Tip Number 3
Prepare some examples of how you've delivered great service in the past. Whether it’s a time you went above and beyond for a customer or worked well in a team, we want to hear those stories that showcase your skills.
✨Tip Number 4
Don’t forget to ask questions during your interview! Show us you’re genuinely interested in being part of our team by asking about store events, community involvement, or how we support diversity and inclusion at Tesco.
We think you need these skills to ace Tesco Colleague - Stirling - Over 18
Some tips for your application 🫡
Show Your Passion for Service:When you're writing your application, let your enthusiasm for customer service shine through. Mention any previous experience where you’ve gone the extra mile for customers, as this aligns perfectly with our values at Tesco.
Be Flexible and Honest:We love to hear about your availability! If you can work during the specified times but have a bit of flexibility, make sure to mention that in your application. Honesty about your schedule helps us find the best fit for you.
Highlight Team Spirit:Teamwork is key in our stores, so don’t forget to include examples of how you’ve worked well in a team before. Whether it’s in a job or a group project, showing that you can collaborate effectively will make your application stand out.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague entails. Familiarise yourself with the responsibilities mentioned in the job description, like serving customers and working across different store areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core purpose of serving customers better every day.
✨Be Ready to Discuss Flexibility
Since Tesco offers flexible working hours, be clear about your availability during the interview. If your schedule aligns closely with their needs, mention it! This shows that you're adaptable and willing to work with them to find a suitable arrangement.
✨Embrace the Team Spirit
Teamwork is crucial at Tesco, so be ready to talk about your experiences working in a team. Share how you’ve built relationships with colleagues and contributed to a positive atmosphere. Highlighting your ability to communicate openly and celebrate success with others will resonate well with their values.
