At a Glance
- Tasks: Deliver groceries with a smile and keep everything tidy and organised.
- Company: Join a friendly team at Yeovil Extra, where customer service is key.
- Benefits: Earn from £14.18 per hour with guaranteed hours and flexible shifts.
- Other info: Great opportunity for career growth and building relationships with customers.
- Why this job: Make a difference in your community while enjoying a fun work environment.
- Qualifications: Must have a valid UK/EU/EEA driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window: Monday: 19:00–23:00, Thursday: 18:00–22:00, Friday: 19:00–23:00, Saturday: 19:00–23:00.
Pay and Guaranteed Hours: Our Customer Delivery Driver rate starts from £14.18 per hour and increases to £15.45 per hour for stores inside the M25. Additional payments may apply depending on location. We offer a minimum of 16 guaranteed hours each week for new colleagues, with the option to work fewer hours (to a minimum of 12).
Responsibilities:
- I ensure the van and trays are clean and tidy.
- I keep the back yard clean, tidy and clear of rubbish, picking up litter as I see it.
- I wash trays as part of the tray wash process.
- I load the van as required and check the van for roadworthiness.
- I talk to the customer about any changes to their order, including short code items and substitutions, and offer a refund for anything they are unhappy with.
- I take care of products and deliveries as if they were my own.
- I inform the customer that they will not be charged any more for their substitutions.
- I deliver during the customer’s scheduled time slot.
- I call the customer before arriving at their property if early.
- I call the store/centre if running 30 or more minutes late.
- I build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- I am warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- I act quickly to respond to the changing needs of our customers and embrace change within my store.
- I am energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- I share ideas with my Manager and other colleagues on how we can improve our store for customers.
Legal and Eligibility: We only recruit individuals who have passed the school leaver’s age. Please note we can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, cars, beers, wines and spirits, counters, bakery, and driving roles.
Customer Delivery Driver - Yeovil Extra in Somerset employer: Tesco Retail
As a Customer Delivery Driver at our Yeovil Extra location, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting at £14.18 per hour with guaranteed hours, a supportive work culture that encourages personal growth, and the opportunity to build lasting relationships with both customers and colleagues. Join us for a rewarding experience where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Yeovil Extra in Somerset
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, make sure to highlight your enthusiasm for customer service and teamwork.
✨Tip Number 2
Practice makes perfect! Before any interviews, run through common questions with a friend or in front of the mirror. Focus on how your past experiences relate to the responsibilities of a Customer Delivery Driver.
✨Tip Number 3
Be proactive! If you get an interview, follow up with a thank-you email. It shows you're keen and helps you stand out from the crowd. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
✨Tip Number 4
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips about the role and the company, which can really help when you’re applying through our website.
We think you need these skills to ace Customer Delivery Driver - Yeovil Extra in Somerset
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, especially since the role has specific time slots. Being clear about your schedule helps us see if you're a good fit!
Emphasise Customer Service Skills:Since this role is all about delivering a great experience, don’t forget to showcase any previous customer service experience. We love candidates who can build relationships and keep our customers happy!
Be Detail-Oriented:Mention your attention to detail, especially when it comes to handling deliveries and keeping things tidy. We appreciate drivers who take care of our products as if they were their own!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're serious and committed.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer or resolved an issue effectively. This will demonstrate that you understand the importance of customer satisfaction.
✨Be Ready to Talk About Teamwork
Since building relationships with colleagues is key, come prepared with stories that highlight your ability to work well in a team. Discuss how you’ve contributed to a positive team spirit and collaborated to achieve common goals.
✨Demonstrate Your Attention to Detail
This role involves ensuring the van and trays are clean and tidy, so be ready to discuss how you pay attention to detail in your work. Share examples of how you’ve maintained high standards in previous jobs, especially in roles involving deliveries or customer interactions.
