At a Glance
- Tasks: Serve customers, enhance their shopping experience, and support store operations.
- Company: Join Tesco, a leading retailer committed to community and sustainability.
- Benefits: Earn from £13.28 per hour, with guaranteed hours and flexible shifts.
- Other info: Enjoy a welcoming environment with opportunities for career growth.
- Why this job: Be part of a diverse team, learn new skills, and make a real impact.
- Qualifications: Must be over 18; passion for customer service and teamwork is essential.
The predicted salary is between 27600 - 28800 £ per year.
Availability Window: Sun: 15:00–23:00, Fri: 11:00–19:00, Sat: 15:00–23:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours per week, with options for as low as 12 hours. Shifts will be scheduled within the availability windows and you will receive three weeks' notice of your shift schedule.
Customers are at the heart of everything we do. It takes a variety of people to run a store; this role is committed and offers abundant everyday challenges.
Responsibilities:- Serve shoppers to improve their experience daily.
- Meet great people, learn new things, and be part of a diverse, welcoming team.
- Support stability or flexibility to suit your lifestyle, and progress your career.
Key Tasks and Skills:
- Knowing customers and serving them with passion and pride; delivering great natural service.
- Being passionate and knowledgeable about the products and services within the store.
- Working across the store in service, picking and replenishment areas where required.
- Putting into practice the training received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being yourself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Desired Qualities:
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
- Taking the initiative and making decisions that are right for our customers.
- Working well within a team and communicating openly with others.
- Building relationships with colleagues to create a team spirit, having fun and celebrating success.
- Being at work on time, well presented and ready to serve as a brand ambassador.
About Tesco:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving our customers, communities and planet a little better every day. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion at Tesco means that whoever you are and whatever your background, we always want you to feel represented and you can be yourself at work. Everyone is welcome. We welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, others are going through life‑changing moments such as becoming a parent, retiring, etc. Talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Legal and Age Requirements:
Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves work in areas such as the warehouse, beer, wine, spirits, counters, bakery or driving.
Tesco Colleague - Heacham Express in Snettisham employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague can thrive. With guaranteed hours, competitive pay, and opportunities for career progression, our Heacham Express store fosters a culture of teamwork and community engagement, ensuring that you not only serve customers with passion but also grow personally and professionally. Join us to be part of a diverse team that values your contributions and celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Heacham Express in Snettisham
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and familiarise yourself with the layout, products, and services. This shows you’re genuinely interested and ready to serve customers with passion.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer interactions. Being able to share these examples during your chat will make you stand out.
✨Tip Number 3
Be yourself! Tesco values diversity and wants you to bring your unique personality to the team. Don’t be afraid to show your enthusiasm for helping customers and working in a team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what it takes to be a great Tesco Colleague.
We think you need these skills to ace Tesco Colleague - Heacham Express in Snettisham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about making customers' shopping experiences great.
Be Yourself:Don't be afraid to show your personality in your application. At StudySmarter, we value authenticity, so let us know what makes you unique and how you can contribute to our diverse team.
Highlight Relevant Experience:If you've got any previous experience in retail or customer service, make sure to mention it! We love seeing how your past roles have prepared you for this position at Tesco.
Apply Through Our Website:Make sure to submit your application through our website for the best chance of success. It's the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the key tasks and skills mentioned in the job description, like serving customers with passion and being knowledgeable about products. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Customer Service Skills
Since customers are at the heart of everything Tesco does, be prepared to share examples of how you've delivered great service in the past. Think of specific situations where you went above and beyond for a customer or worked well in a team to enhance their experience. This will demonstrate your commitment to providing excellent service.
✨Be Ready to Discuss Flexibility
With shifts scheduled within specific availability windows, it's important to express your flexibility during the interview. Be honest about your availability and how you can adapt to meet the store's needs. This shows that you're willing to work as part of a team and contribute to the store's success.
✨Embrace Tesco's Values
Familiarise yourself with Tesco's core values and mission. During the interview, highlight how your personal values align with theirs, especially around diversity, equity, and inclusion. Showing that you can be yourself and contribute to a welcoming atmosphere will resonate well with the interviewers.
