At a Glance
- Tasks: Pick and pack orders, ensuring customers get what they need quickly and efficiently.
- Company: Join a diverse team at Booker, where everyone is welcome and valued.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Great opportunities for growth and development in a dynamic setting.
- Why this job: Make a real difference in customer satisfaction every day.
- Qualifications: A positive attitude and a passion for excellent customer service.
The predicted salary is between 10 - 12 € per hour.
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences. Checking quality, shelf life and ensuring packaging is robust in preparation for delivery. Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. A can-do attitude and feel comfortable working to meet designated pick rates. A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers. Always be there, on time and properly presented.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Picker in Skegness employer: Tesco Retail
At Booker, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion, ensuring that every team member feels represented and empowered. Our Picker role offers a dynamic work environment where no two days are the same, alongside opportunities for personal growth and development within a supportive team culture. With a strong commitment to customer service and a focus on employee well-being, working at Booker means being part of a community that truly cares about its people and their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Picker in Skegness
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding customer needs, think of examples from your past experiences where you went the extra mile. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you show up looking sharp and professional. It shows you care about the role and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Picker in Skegness
Some tips for your application 🫡
Show Your Can-Do Attitude:When writing your application, let your enthusiasm shine through! We want to see that you're ready to tackle any challenge and go the extra mile for our customers. Use examples from your past experiences to highlight your positive attitude.
Tailor Your Application:Make sure to customise your application to fit the Picker role. Mention specific tasks from the job description, like picking deliveries or ensuring stock levels, to show that you understand what we’re looking for. This helps us see how you’d fit right in!
Highlight Customer Service Skills:Since delivering excellent customer service is key, share any relevant experiences where you’ve gone above and beyond for customers. We love hearing about your passion for helping others and how you handle queries or complaints with a smile.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the key responsibilities like picking deliveries, checking quality, and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've delivered excellent customer service in the past. Think of specific situations where you went the extra mile for a customer, as this will demonstrate your can-do attitude and passion for service.
✨Be Prepared for Practical Questions
Expect some practical questions related to the tasks you'll be doing, like how you would handle discrepancies in stock or manage your time while picking. Practising these scenarios beforehand will help you articulate your thought process and problem-solving skills during the interview.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. A neat appearance shows that you take the opportunity seriously and respect the company's values, which is especially important in a customer-facing role.
