At a Glance
- Tasks: Provide friendly service, support store operations, and ensure customers have a great experience.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £13.28 per hour, with night premium and flexible hours.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Be part of a fun team, making a real difference for customers at night.
- Qualifications: Must be over 18 and ready to deliver excellent customer service.
The predicted salary is between 13.28 - 13.28 £ per hour.
Availability Window: Sun 22:00 – 07:00; Mon 22:00 – 07:00; Tue 22:00 – 07:00; Wed 22:00 – 07:00; Thu 22:00 – 07:00; Fri 23:00 – 05:45; Sat 22:00 – 07:00.
Pay and Hours: Starts at £13.28 per hour, rising to £14.55 in stores within the M25. Night premium of £2.35 per hour for midnight to 6am. Minimum 16 hours per week, with 12-hour options. Shift schedule will be within the availability windows with at least 3 weeks notice.
Responsibilities:
- Providing friendly, natural service and getting to know customers.
- Being confident with our products and services and offering help when needed.
- Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service duties.
- Making customer-focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction, and overall store performance.
- Having a passion for delivering great service, greeting customers with a smile, and serving them with pride.
- Building rapport so customers leave having had a great experience.
- Using your initiative to make the right decisions for customers.
- Working well in a team and communicating openly, having fun, and celebrating success.
Requirements: Must be over 18 years old.
EEO Statement: We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s welcome.
Tesco Colleague Nights - Shrewsbury Extra employer: Tesco Retail
Tesco is an excellent employer that values its colleagues by offering competitive pay starting at £13.28 per hour, with opportunities for growth and a night premium for those working late shifts. Our work culture promotes teamwork, open communication, and a commitment to customer service, ensuring that every colleague feels supported and appreciated. Located in Shrewsbury, we provide a flexible schedule with at least three weeks' notice, allowing for a healthy work-life balance while being part of a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Nights - Shrewsbury Extra
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tesco Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tesco Retail!
We think you need these skills to ace Tesco Colleague Nights - Shrewsbury Extra
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tesco Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tesco Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tesco Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tesco Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
