At a Glance
- Tasks: Lead a team to create an amazing in-store experience for customers.
- Company: Join Tesco, a diverse and inclusive retail giant.
- Benefits: Earn £15.59 per hour, with extra pay for night shifts and guaranteed hours.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Grow your career while making a positive impact in your community.
- Qualifications: Experience in retail leadership and a passion for great customer service.
The predicted salary is between 32400 - 35800 £ per year.
Availability Window: Sun 07:00-22:00, Mon 07:00-22:00, Wed 07:00-22:00, Thu 06:00-22:00, Fri 07:00-22:00, Sat 07:00-22:00.
Position Overview: Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Compensation & Hours: Tesco Shift Lead Night pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. Please note that you need to be 18 or over to apply for this role.
Responsibilities:
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications & Experience:
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
Company Values & Commitment: We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We’re proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Shift Leader - Nights - Sheerness Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer focus are at the heart of everything we do. As a Shift Leader in our Sheerness Superstore, you'll enjoy competitive pay, flexible hours, and opportunities for personal and professional growth within a diverse and inclusive culture. Join us to lead a passionate team, make a positive impact in your community, and develop your career in a supportive setting that values every individual.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Nights - Sheerness Superstore
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with yours. This will help you show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or resolved conflicts. Being able to share these experiences will demonstrate your capability as a Shift Leader.
✨Tip Number 3
Be ready to discuss flexibility! Since the role requires adapting to change, prepare to talk about times when you've had to be flexible in a fast-paced environment. This shows you're ready for the challenges ahead.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore more about the role and the team you'll be working with.
We think you need these skills to ace Tesco Shift Leader - Nights - Sheerness Superstore
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering great service. We want to see how you’ve gone the extra mile for customers in the past and how you plan to do the same at Tesco.
Be a Team Player:Emphasise your experience in leading teams and building positive relationships. We love seeing examples of how you've motivated others and created an inclusive environment, so don’t hold back!
Tailor Your Application:Make sure your application reflects the specific role of Shift Leader. Use keywords from the job description to show that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so be ready to discuss how your schedule aligns with their needs. Highlight any specific times you can work, especially during the night shifts.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team in a fast-paced environment. Think about times when you motivated your colleagues or resolved conflicts effectively.
✨Emphasise Customer Service
Since customers are at the heart of Tesco's operations, be prepared to talk about your approach to customer service. Share specific instances where you went above and beyond to meet customer needs, and how you encourage your team to do the same.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your decision-making and adaptability. Practice responding to situations like handling a busy shift or addressing a team member's performance issue. This will show your ability to think on your feet and lead under pressure.
