At a Glance
- Tasks: Serve customers with passion, support team activities, and maintain store quality.
- Company: Join Tesco, a diverse and inclusive workplace committed to community and sustainability.
- Benefits: Earn from £13.28 per hour, with flexible hours and opportunities for career growth.
- Other info: Enjoy a supportive environment with a focus on diversity and inclusion.
- Why this job: Be part of a friendly team, meet new people, and make a difference in your community.
- Qualifications: A passion for customer service and the ability to work well in a team.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun 15:00 - 00:00
- Days: Sat 15:00 - 00:00
Pay and Hours
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. The table shows the periods of time in the week we would like you to be available to work. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, so if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Diversity, Equity & Inclusion
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome. We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Age and Eligibility
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Sheerness Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression, our Sheerness Superstore is the perfect place for those seeking meaningful employment while being part of a diverse team that serves our community with passion and pride.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Sheerness Superstore
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. Plus, it’ll help you feel more confident when discussing your passion for great service!
✨Tip Number 2
Practice your customer service skills! Think about scenarios where you’ve gone above and beyond for a customer. Being able to share these experiences will demonstrate your ability to build rapport and deliver that great shopping experience Tesco is all about.
✨Tip Number 3
Be flexible with your availability. Tesco loves to support colleagues who can adapt to different shifts. If you can work during the times they need, make sure to highlight that in your conversations with them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates right there, making your job search a breeze!
We think you need these skills to ace Tesco Colleague - Sheerness Superstore
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for delivering great service shine through. We want to see that you genuinely care about helping customers and creating a welcoming atmosphere in the store.
Be Yourself:Don’t be afraid to show your personality! At StudySmarter, we value authenticity, so make sure your application reflects who you are. This helps us understand how you’ll fit into our diverse team.
Highlight Your Flexibility:Since we’re all about supporting flexibility, mention your availability clearly. If your schedule doesn’t match exactly with what we’ve advertised, don’t worry! Just let us know how you can work around it.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you get all the updates directly from us!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Tesco Colleague involves. Familiarise yourself with the responsibilities listed in the job description, like serving customers and working across different store areas. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Passion for Customer Service
Tesco values great customer service, so be prepared to share examples of how you've delivered excellent service in the past. Think about times when you went above and beyond for a customer or helped create a positive shopping experience. This will demonstrate that you align with their core values.
✨Be Flexible and Open-Minded
Since Tesco offers flexible hours, be ready to discuss your availability honestly. If your schedule doesn't match perfectly with their needs, express your willingness to adapt. This shows that you're keen to work with them and can contribute positively to the team.
✨Embrace Diversity and Inclusion
Tesco prides itself on being an inclusive workplace. During your interview, mention how you value diversity and can contribute to a welcoming environment. Share any experiences where you've worked with diverse teams or supported inclusivity, as this aligns with Tesco's vision.
