At a Glance
- Tasks: Deliver groceries with a smile and keep everything tidy and organised.
- Company: Join a friendly superstore team in Sheerness.
- Benefits: Earn from £14.18 per hour, with flexible shifts and guaranteed hours.
- Other info: Great opportunity to build relationships and grow within the company.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must be 18+, hold a valid driving licence, and have a positive attitude.
The predicted salary is between 29500 - 30500 £ per year.
Availability Window
- Sun: 08:00 – 18:00
- Tue: 19:00 – 23:00
- Fri: 08:00 – 18:00
Remuneration and Working Hours
Hourly rate starts from £14.18, increasing to £15.45 for stores inside the M25. Additional payments may apply based on location. We offer a minimum of 16 guaranteed hours per week. If you prefer fewer hours, you may work a minimum of 12 hours per week. Shifts are scheduled within the availability window with a 3-week notice.
Responsibilities
- Ensure the van and trays are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as I see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer's time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within my store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and other colleagues on how we can improve our store for customers.
Qualifications
- A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
- Must be at least 18 years old.
We are an equal opportunity employer and welcome applications from all backgrounds.
Customer Delivery Driver - Sheerness Superstore employer: Tesco Retail
As a Customer Delivery Driver at our Sheerness Superstore, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive hourly rates starting from £14.18, with guaranteed hours and flexible scheduling to suit your lifestyle. Our supportive work culture encourages personal growth and development, making it an excellent place for those seeking meaningful employment in a friendly environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Sheerness Superstore
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about us during your interview.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and delivery roles. We want to see your personality shine, so think of examples that showcase your skills and experiences.
✨Tip Number 3
Be proactive! If you have a chance to meet potential colleagues or managers before the interview, take it. Building rapport can give you an edge and show us you're genuinely interested in being part of the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Customer Delivery Driver - Sheerness Superstore
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and warmth to your words. Remember, we’re looking for someone who can connect with our customers just as much as they can drive a van.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving. We love seeing how your skills match what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you are with those hours.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This job is all about building relationships with customers, so highlight any experiences where you went above and beyond to help someone.
✨Demonstrate Your Organisational Skills
Since keeping the van and trays tidy is part of the job, think of ways you’ve managed organisation in previous roles. Share specific strategies you used to keep things clean and efficient.
✨Be Ready for Scenario Questions
Expect questions about how you would handle certain situations, like dealing with a late delivery or a customer complaint. Practise your responses to show that you can think on your feet and adapt to changing needs.
