At a Glance
- Tasks: Provide friendly service, assist customers with mobile products, and support tech queries.
- Company: Join Tesco, a diverse and inclusive team focused on customer satisfaction.
- Benefits: Earn £13.70 per hour, flexible hours, and guaranteed minimum of 12 hours weekly.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Great opportunity to learn new skills and grow your career in a fun environment.
- Qualifications: Passion for customer service and ability to build rapport quickly.
The predicted salary is between 13 - 15 £ per hour.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You will meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Phone Shop Colleague pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 12 hours per week. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks' notice of your shifts. If your availability is close to what we're looking for, we still encourage you to apply.
- Providing friendly, natural service and getting to know your customers.
- Providing flexible support across the Phone Shop and wider store, including helping customers choose the right mobile products and services, completing phone and contract setups, and supporting customers with a range of tech queries.
- Making customer-focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction, and overall store performance.
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right mobile products and solutions.
- The ability to build rapport quickly so customers leave feeling confident, supported, and having had a great experience in the Phone Shop.
- The initiative to make the right decisions for customers, whether you're solving a tech query, recommending a product, or supporting with a contract setup.
- A positive, team-focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
Tesco's vision is to be every customer's favourite way to shop. Our purpose is to serve customers, communities, and the planet a little better every day by acting responsibly and sustainably. We're committed to diversity, equity, and inclusion, and want everyone to feel represented and able to be themselves. Everyone's Welcome.
We also understand that life varies for each of us, so we're always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Part-Time Phone Shop Colleague - Flexible Hours in Seaton employer: Tesco Retail
Tesco is an excellent employer that prioritises customer service and employee satisfaction, offering flexible hours and a supportive work environment. With a commitment to diversity and inclusion, employees can expect opportunities for personal growth and development while being part of a dynamic team that celebrates success together. Working at Tesco not only provides competitive pay but also the chance to engage with customers and contribute to a sustainable future.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Phone Shop Colleague - Flexible Hours in Seaton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing great service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories during your chat!
✨Tip Number 3
Be flexible and open-minded! With the variety of shifts available, showing that you're adaptable can really set you apart. Let them know you're ready to jump in wherever needed, whether it's helping with tech queries or supporting your teammates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco team. Don’t forget to highlight your availability and any relevant experience!
We think you need these skills to ace Part-Time Phone Shop Colleague - Flexible Hours in Seaton
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to see how your schedule fits with our needs, so be clear about when you can work!
Customer Service Focus:Since customers are at the heart of what we do, share any relevant experience you have in customer service. We love to see how you’ve made a positive impact on customers in the past!
Be Yourself:We value diversity and inclusion, so don’t hesitate to let your personality shine through in your application. We want to know the real you and how you can contribute to our team!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires flexible hours, be ready to discuss how your schedule aligns with their needs. This shows you're serious about fitting into their team.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone. This will demonstrate that you understand the importance of putting customers at the centre of everything.
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, think of instances where you’ve successfully worked with others. Be prepared to share how you communicate openly and celebrate successes together, as this aligns with their team-focused approach.
✨Demonstrate Your Passion for Tech
Brush up on the latest mobile products and services. Show enthusiasm for technology and be ready to discuss how you can help customers with tech queries. This will highlight your initiative and ability to make informed decisions for customers.
