At a Glance
- Tasks: Serve customers, manage stock, and create a welcoming atmosphere in-store.
- Company: Join Tesco, a diverse team where everyone is welcome.
- Benefits: Earn from £13.28 per hour with flexible hours and career progression.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Gain valuable experience while working in a fun, dynamic environment.
- Qualifications: Must be over 18, with a passion for customer service.
The predicted salary is between 13 - 14 € per hour.
Availability Window Days From time To time
- Sun 12:00:00 16:00:00
- Tue 18:00:00 22:00:00
- Fri 18:00:00 22:00:00
- Sat 14:00:00 18:00:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Qualifications and Expectations
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
A passion for delivering great service, greeting customers with a smile, and serving them with pride.
The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
To take the initiative and make decisions that are right for our customers.
Work well within a team and communicate openly with others.
Build relationships with colleagues to create a team spirit, having fun and celebrating success.
Be at work on time, well presented and ready to be a brand ambassador.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Tesco Colleague - Etching Hill Express in Rugeley employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working options, guaranteed hours, and opportunities for career progression, our Etching Hill Express store is a fantastic place to grow your skills while serving our community. Join us to be part of a diverse team that celebrates success and fosters a culture of respect and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Etching Hill Express in Rugeley
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you fit in with their team spirit and commitment to customer service. Plus, it’ll help you feel more confident when chatting with the hiring managers!
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will make you stand out as someone who truly cares about delivering great service.
✨Tip Number 3
Be flexible with your availability. Tesco loves to support colleagues with different schedules, so if you can work during the times they need, make sure to highlight that in your conversations. It shows you’re keen and ready to jump in!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, making your job search a breeze!
We think you need these skills to ace Tesco Colleague - Etching Hill Express in Rugeley
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your schedule matches our needs, it’ll make things easier for both of us!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in customer service. Whether it's a previous job or a volunteer role, let us know how you’ve made customers feel welcome and valued.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us who you are and how you align with our values of diversity and inclusion.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with Tesco!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule closely matches their needs, be upfront about it. This shows you're willing to work with them and can help you stand out.
✨Show Your Passion for Customer Service
During the interview, express your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Tesco's focus on customer satisfaction and will demonstrate that you understand their core values.
✨Be Prepared to Discuss Teamwork
Tesco emphasises teamwork, so come ready to discuss your experiences working in a team. Think of specific instances where you collaborated with others to achieve a goal or resolve an issue. This will highlight your ability to fit into their diverse team environment.
✨Understand Tesco's Values
Familiarise yourself with Tesco's values and mission before the interview. Being able to articulate how your personal values align with theirs will show that you’re not just looking for any job, but that you genuinely want to be part of their team and contribute positively.
