At a Glance
- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Earn from £13.28 per hour, enjoy flexible hours, and access career progression.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 27600 - 30240 € per year.
Availability Window
- Days: Mon 08:00 - 17:00
- Tue 09:00 - 17:00
- Wed 09:00 - 17:00
- Thu 09:00 - 17:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we'd like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, but that's one of the things that makes it so exciting.
Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You'll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
Key Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is Serving our customers, communities and planet a little better every day. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
Tesco Colleague - Royston Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. With flexible working options, guaranteed hours, and opportunities for career progression, our Royston Extra store is a place where you can thrive while serving our customers with passion. Join us to be part of a diverse team that celebrates success and fosters personal growth in a community-focused atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Royston Extra
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’ll help you stand out as someone who truly gets what they’re about!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Tesco loves passionate people who can build rapport, so be ready to share your stories.
✨Tip Number 3
Be flexible with your availability. If you can work the hours they need, even if it’s not a perfect match, let them know! Tesco appreciates candidates who are willing to adapt and support the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the company there.
We think you need these skills to ace Tesco Colleague - Royston Extra
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for customer service and teamwork.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. If you've got skills that match what we're looking for, shout about them! It helps us see how you'd fit into our team.
Show Your Availability:Since we have specific availability windows, be clear about when you can work. If your schedule is a bit different but still close, let us know! We're all about flexibility and want to find a way to make it work.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our values!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Tesco values flexibility, so if your schedule is slightly different from what they’ve advertised, don’t hesitate to mention it. This shows that you’re keen to work with them and are adaptable.
✨Show Your Passion for Customer Service
Since customers are at the heart of Tesco's operations, be prepared to discuss your approach to customer service. Share specific examples of how you've gone above and beyond to help customers in previous roles. This will demonstrate your commitment to delivering great service.
✨Emphasise Team Spirit
Tesco looks for colleagues who can work well within a team. Be ready to talk about your experiences collaborating with others and how you contribute to a positive team atmosphere. Highlight any instances where you celebrated team successes or helped resolve conflicts.
✨Be Yourself and Live the Values
Tesco values authenticity and inclusivity. During the interview, let your personality shine through and express how you align with their core values. Discuss how you can contribute to creating an inclusive environment where everyone feels welcome.
