At a Glance
- Tasks: Deliver groceries with a smile while building relationships with customers.
- Company: Join Tesco, a leading retailer known for its inclusive culture.
- Benefits: Earn from £14.18 per hour, with guaranteed hours and flexible shifts.
- Other info: Great team spirit and opportunities for career growth await you!
- Why this job: Make a real difference in customers' lives while enjoying variety in your work.
- Qualifications: Must have a valid UK/EU/EEA driving licence and be 18 or over.
The predicted salary is between 30000 - 40000 € per year.
Availability Window Days from time to time: Sun 16:00:00-23:00:00, Mon 17:00:00-23:00:00, Wed 17:00:00-23:00:00, Fri 16:00:00-23:00:00, Sat 16:00:00-23:00:00.
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We provide a minimum of 16 guaranteed hours each week, with the option to work fewer hours (minimum 12) if desired. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be.
Customers are at the heart of everything we do. As the face of Tesco out on the road, we deliver all the way from Lands' End to John O'Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That's why this role is about much more than just driving: it's about helping others and delivering great service, with a smile. It's hands on, physical and full of variety. No two shifts are ever the same and customers look for help in all kinds of different ways.
For most of the day you'll feel like your own boss, delivering to your customers but there is always a team of managers and colleagues back at base ready to support you when you need them. Whether you are looking for flexibility, job stability, or an opportunity to change career direction, everyone is welcome at Tesco.
Delivering your part of our customer shopping trip by:
- Ensuring the van and trays I use are clean and kept tidy/organised.
- Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
- Ensuring trays are washed as part of the tray wash process.
- Loading the van as required, checking the van for roadworthiness.
- Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Taking care of products/deliveries as if they were my own.
- Explaining to the customer that they will not be charged any more for their substitutions.
- Delivering during the customer's time slot.
- Calling the customer before arriving at their property if early.
- Calling the store/centre if running 30 or more minutes late.
Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers. Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you." Acting quickly to respond to the changing needs of our customers and embracing change within my store. Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me. Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. Everyone is welcome. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Customer Delivery Driver - Redruth Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Redruth a competitive starting pay of £14.18 per hour, with guaranteed hours and flexible scheduling to suit your lifestyle. Our supportive work culture fosters teamwork and personal growth, ensuring that every employee feels valued and empowered to deliver exceptional service while building meaningful relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Redruth Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they treat their customers. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers daily, think of examples from your past experiences where you've gone above and beyond for someone. This will help you stand out as a candidate who truly cares about delivering great service.
✨Tip Number 3
Be ready to talk about flexibility! With the varied hours and shifts, it's important to show that you're adaptable. Share any experiences where you've had to adjust your schedule or handle unexpected changes smoothly.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Tesco family. So, get your application in and let's get you on the road!
We think you need these skills to ace Customer Delivery Driver - Redruth Extra
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight any relevant experience you have, especially in customer service or driving, and connect it back to how you can help us deliver great service.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the job. Remember, we’re looking for someone who can communicate well with customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific days and times, be ready to discuss when you can work and how flexible you are with your hours.
✨Showcase Your Customer Service Skills
This job is all about delivering great service with a smile. Prepare examples of how you've provided excellent customer service in the past, especially in challenging situations. This will show that you understand the importance of customer interactions.
✨Demonstrate Team Spirit
Since teamwork is key in this role, think of instances where you’ve worked well with others. Be ready to share how you’ve contributed to a positive team environment and how you can help create a great atmosphere at Tesco.
✨Be Prepared for Practical Questions
Expect questions about handling deliveries, managing time, and dealing with unexpected changes. Brush up on scenarios where you had to adapt quickly or solve problems on the go, as these will likely come up during your interview.
