At a Glance
- Tasks: Deliver groceries with a smile and keep everything tidy and organised.
- Company: Join a friendly team at a leading grocery delivery service.
- Benefits: Earn up to £15.45 per hour, with flexible hours and a guaranteed minimum of 16 hours weekly.
- Other info: Embrace diversity and enjoy a fully inclusive workplace.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK/EU driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window: Sun, Mon, Tue, Wed, Sat – 19:00 to 23:00
Pay: Hourly rate starts at £14.18, increases to £15.45 for stores inside the M25. Additional payments may apply depending on location.
Hours: Minimum guaranteed 16 hours per week, with flexible options down to 12 hours.
Responsibilities:
- Ensure the van and trays are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customer’s time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right.
- Share ideas with the Manager and other colleagues on how to improve the store for customers.
Qualifications:
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
Diversity and Inclusion: We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. Only applicants over 18 may apply for roles that require early morning or late evening work or involve specific areas such as warehouse, beer, wine, spirits, counters, bakery, and driving.
Customer Delivery Driver - Reading West Extra employer: Tesco Retail
As a Customer Delivery Driver at our Reading West Extra location, you will join a dynamic team that values flexibility and work-life balance, with guaranteed hours and competitive pay rates. Our inclusive work culture fosters collaboration and encourages personal growth, ensuring that every employee feels valued and empowered to contribute ideas for enhancing customer experience. With a commitment to diversity and a supportive environment, we strive to make your employment both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Reading West Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Be ready to showcase your skills! Think of examples from your past experiences that highlight your ability to deliver great customer service and work as part of a team. We want to see how you can contribute!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you're keen and helps keep you on their radar. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Customer Delivery Driver - Reading West Extra
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about delivering great service and building relationships with customers.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your relevant experience and skills without waffling on too much.
Tailor Your Application:Make sure to customise your application to fit the job description. Mention specific responsibilities from the role that you’re keen on, like keeping the van tidy or communicating with customers effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires working evenings and weekends, be ready to discuss how your schedule aligns with their needs. This shows you're committed and flexible.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Highlight your ability to communicate effectively, resolve issues, and build relationships. This is key for a delivery driver who needs to engage with customers positively.
✨Demonstrate Organisational Skills
Talk about your experience with keeping things tidy and organised, especially in a driving or delivery context. Mention any relevant experiences where you ensured cleanliness and order, as this is crucial for maintaining the van and trays.
✨Embrace Change and Team Spirit
Be ready to discuss how you adapt to changes and work well in a team. Share examples of how you've contributed to a positive team environment and how you can bring that energy to their store. They value a collaborative spirit!
