At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a diverse and inclusive team dedicated to serving communities.
- Benefits: Earn from £13.28 per hour, with flexible hours and opportunities for career growth.
- Other info: Flexible working options available; we celebrate diversity and inclusion.
- Why this job: Be part of a dynamic team, meet new people, and make a real impact.
- Qualifications: Must be over 18, with a passion for great customer service and teamwork.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun, Sat
- From: 05:00:00
- To: 14:00:00
Pay & Hours
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Availability Details
The table shows the periods of time in the week we would like you to be available to work: the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Overview
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting.
Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Qualifications & Skills
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Eligibility
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE. Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
Diversity, Equity, and Inclusion
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day.' Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome.
We know life looks a little different for each of us. That's why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a career, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
Accessibility
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Preston employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment in Preston. With competitive pay starting at £13.28 per hour, flexible working hours, and opportunities for career progression, we ensure that our colleagues feel valued and empowered. Our commitment to diversity, equity, and inclusion means that everyone is welcome, making it a great place to grow both personally and professionally while serving our community.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Preston
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to build rapport and handle challenges. Remember, they want someone who can deliver great service with a smile.
✨Tip Number 3
Be flexible with your availability. Tesco loves to support colleagues who can adapt to different schedules. If you can work during the times they need, make sure to highlight that in your conversations!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Tesco team. Let’s get you that job!
We think you need these skills to ace Tesco Colleague - Preston
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about making our customers' shopping experience fantastic!
Be Yourself:Don’t be afraid to show your personality in your application. At Tesco, we value diversity and want to know the real you. Share what makes you unique and how you can contribute to our team spirit.
Highlight Flexibility:If you have specific availability or are looking for flexible hours, make sure to mention this in your application. We’re all about accommodating different lifestyles, so let us know how we can work together!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability before the interview. Tesco values flexibility, so if your schedule doesn’t match perfectly with their needs, be honest about it. This shows that you’re willing to work with them and can adapt.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great service. Share specific examples of how you've gone above and beyond for customers in the past. This aligns perfectly with Tesco's focus on customer satisfaction.
✨Be a Team Player
Tesco looks for colleagues who can work well within a team. Prepare to discuss times when you’ve collaborated with others to achieve a common goal. Emphasising your ability to build rapport with colleagues will show that you’re a great fit for their diverse team.
✨Understand Tesco's Values
Familiarise yourself with Tesco’s core purpose and values. Be ready to discuss how you can contribute to their mission of serving customers and communities better every day. This demonstrates that you’re not just looking for a job, but you genuinely want to be part of their vision.
