At a Glance
- Tasks: Serve customers, manage stock, and create a welcoming atmosphere in-store.
- Company: Join Tesco, a leading retailer with a diverse and inclusive team.
- Benefits: Earn £13.28 per hour, plus night premium and flexible hours.
- Other info: Enjoy a fun work environment with opportunities for growth and development.
- Why this job: Meet new people, learn valuable skills, and make a difference in your community.
- Qualifications: Must be over 18 with a passion for customer service and teamwork.
The predicted salary is between 13 - 15 £ per hour.
Availability Window:
- Sunday 22:00‑07:00
- Monday 22:00‑07:00
- Tuesday 22:00‑07:00
- Wednesday 22:00‑07:00
- Thursday 22:00‑07:00
- Friday 22:00‑07:00
- Saturday 22:00‑07:00
Pay:
Starting at £13.28 per hour; £14.55 per hour for stores within the M25. Additional night premium of £2.35 per hour for hours worked between midnight and 6 am. Additional payments may apply depending on location.
Hours:
Minimum of 16 guaranteed hours per week, with the flexibility for candidates who prefer to work a minimum of 12 hours per week.
Responsibilities:
- Help to serve shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Work across the store in service, picking and replenishment areas as required.
- Put into practice the training received, ensuring safe, effective work and excellent customer service.
- Make decisions that are right for customers, delivering routines that meet their needs at the right time.
- Take part in seasonal, community and charity events, creating an inclusive atmosphere.
- Know the store’s performance, understand your role in driving service, sales, reducing waste and shrink, and delivering profit.
- Handle products with care to maintain quality and ensure they reach customers in best condition.
- Live the values, make everyone feel welcome, and follow policies.
- Accept deliveries into the store when required.
Key Requirements & Skills:
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport, ensuring customers leave having experienced a great shopping trip.
- Take the initiative and make customer‑centric decisions.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create team spirit, having fun and celebrating success.
- Be on time, well presented, and ready to be a brand ambassador.
- Age: Applicants must be over 18 years old.
- Experience or interest in product knowledge and store services.
- Customer service skills, including providing natural service with pride.
- Flexibility and reliability in scheduling.
Tesco Colleague Nights - Portsmouth Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £13.28 per hour and a supportive work culture that values diversity and teamwork. Our Portsmouth Extra location provides employees with guaranteed hours, opportunities for personal growth, and the chance to engage in community events, making every shift rewarding and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague Nights - Portsmouth Extra
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco and familiarise yourself with the layout and products. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will help you stand out as a candidate who truly cares about delivering great service.
✨Tip Number 3
Be flexible and show your availability! Since this role requires working nights, make sure to highlight your willingness to adapt to the schedule. It’s all about showing that you’re ready to be part of the team whenever they need you.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for your interview. Plus, it’s the best way to ensure your application gets seen by the right people. Let’s get you that job!
We think you need these skills to ace Tesco Colleague Nights - Portsmouth Extra
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service shine through! We want to see that you genuinely care about making shoppers' experiences great.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role. Mention any relevant experience in retail or customer service that shows you can thrive in our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Tesco Colleague Nights position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with us.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires working nights, be clear about your availability during the interview. Make sure you can confidently discuss your flexibility and commitment to the hours specified in the job description.
✨Showcase Your Customer Service Skills
This position is all about delivering great service. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a tricky situation.
✨Demonstrate Team Spirit
The job involves working closely with others, so highlight your ability to work well in a team. Share experiences where you collaborated with colleagues to achieve a common goal or created a positive atmosphere at work.
✨Be Ready to Discuss Product Knowledge
While specific experience isn't mandatory, showing an interest in product knowledge can set you apart. Research Tesco's offerings and be prepared to discuss how you would approach learning about products and services to better assist customers.
