At a Glance
- Tasks: Serve customers with passion, maintain store quality, and support team success.
- Company: Join Tesco, a leading retailer with a diverse and inclusive culture.
- Benefits: Earn from £13.28 per hour, with guaranteed hours and opportunities for growth.
- Other info: Flexible hours available, perfect for balancing work with studies or other commitments.
- Why this job: Be part of a vibrant team, meet new people, and make a difference in your community.
- Qualifications: Must be over 18; great customer service skills and teamwork are essential.
The predicted salary is between 13 - 14 £ per hour.
Availability:
- Sun: 06:00 - 12:00
- Mon: 15:00 - 22:00
- Fri: 06:00 - 10:00
- Sat: 07:00 - 14:00
Pay and hours:
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. We offer new colleagues a minimum of 16 guaranteed hours each week, but fewer hours (to a minimum of 12) are also possible.
Responsibilities:
- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Know your customers and serve them with passion and pride; give great natural service.
- Be passionate and knowledgeable about the products and services within the store.
- Work across the store in service, picking and replenishment areas where required.
- Put into practice the training received to work safely, effectively and serve customers brilliantly.
- Make decisions that are right for customers and deliver routines in store that meet their needs.
- Take part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Be knowledgeable about store performance and understand the part played in driving service and sales.
- Handle products with care to maintain quality and ensure they reach customers in the best condition.
- Be yourself, live our values, make everyone feel welcome and follow our policies.
- At times, accept deliveries into the store.
- Deliver great service, greet customers with a smile, and serve them with pride.
- Build rapport with customers to ensure they leave having experienced a great shopping trip.
- Take the initiative and make decisions that are right for customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Requirements:
You must be over 18 to apply for this role. You can only be considered if you meet the age requirement for early/late shifts or specific store areas as described in the policy. Minimum age requirement applies to roles involving working before 6:15 am or after 9:45 pm or in warehouse, beverages, counters, bakery, and driving roles.
Tesco Colleague - Lavender Rd Express in Portsmouth employer: Tesco Retail
At Tesco Lavender Rd Express, we pride ourselves on being an excellent employer that values diversity and inclusivity. With competitive pay starting at £13.28 per hour, flexible working hours, and opportunities for career progression, we foster a supportive work culture where colleagues can thrive. Join us to be part of a dynamic team dedicated to delivering exceptional service while enjoying the benefits of community engagement and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Lavender Rd Express in Portsmouth
✨Tip Number 1
Get to know the store! Before your interview, pop into Tesco Lavender Rd Express and familiarise yourself with the layout and products. This shows you’re genuinely interested and helps you chat confidently about how you can contribute.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will highlight your passion for delivering great service, which is key for this role.
✨Tip Number 3
Network with current colleagues! If you know anyone working at Tesco, ask them about their experiences. They might give you insider tips on what the team values most, helping you tailor your approach during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail, which is super important in today’s world.
We think you need these skills to ace Tesco Colleague - Lavender Rd Express in Portsmouth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about helping customers and creating a great shopping experience.
Be Yourself:Don’t be afraid to show your personality! We value authenticity, so make sure your application reflects who you are. This helps us get a sense of how you'd fit into our diverse team.
Highlight Relevant Experience:If you've got any previous experience in retail or customer service, make sure to mention it! Even if it's not directly related, any skills that show you can work well with others or handle products carefully will stand out.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability for shifts, especially since the role requires specific times. Be ready to discuss how your schedule aligns with the store's needs, showing that you're flexible and committed.
✨Show Your Passion for Customer Service
During the interview, highlight your enthusiasm for delivering great service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel welcome and valued.
✨Demonstrate Team Spirit
Talk about your experiences working in teams and how you contribute to a positive atmosphere. Mention any instances where you’ve helped build rapport with colleagues or celebrated team successes, as this is key to thriving in a diverse environment.
✨Be Yourself and Live the Values
Authenticity is important! Be genuine in your responses and show how your personal values align with those of Tesco. Discuss how you can be a brand ambassador and contribute to creating an inclusive atmosphere in the store.
