At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join Tesco, a leading retailer with a friendly team atmosphere.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great opportunity for career growth and building relationships with customers.
- Why this job: Make a difference in customers' lives while enjoying a dynamic work environment.
- Qualifications: Must have a valid driving licence and be over 18 years old.
The predicted salary is between 29500 - 30500 € per year.
Availability Window Days:
- Sun: 18:00 - 23:00
- Mon: 18:00 - 23:00
- Tue: 13:00 - 19:00
- Sat: 13:00 - 23:00
Pay and Hours:
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities:
- Ensure the van and trays are clean and kept tidy/organised.
- Leave the back yard clean, tidy and clear of rubbish, and pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code items and substitutions, offering a refund for anything they are unhappy with.
- Take care of products/deliveries as if they were my own.
- Explain to the customer that they will not be charged any more for their substitutions.
- Deliver during the customers' time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say 'Thank you.'
- Act quickly to respond to the changing needs of our customers and embrace change within the store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right.
- Share ideas with the Manager and other colleagues on how to improve the store for customers.
Qualifications:
- A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.
- Applicants must be over the age of 18.
- The role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
- Tesco will only recruit individuals who have passed the school leaver’s age.
Customer Delivery Driver - P/Mouth Fraton Wy Extra in Portsmouth employer: Tesco Retail
As a Customer Delivery Driver at our P/Mouth Fraton Wy Extra location, you'll be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting from £14.18 per hour, with flexible working hours to suit your lifestyle, and a supportive work culture that encourages personal growth and development. Join us to enjoy a rewarding career where your contributions are recognised and appreciated, all while making a positive impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - P/Mouth Fraton Wy Extra in Portsmouth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Customer Delivery Driver.
✨Tip Number 3
Be ready to showcase your customer service skills! Think of examples where you've gone above and beyond for customers. This is key for a role that involves building relationships and ensuring customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the Tesco team.
We think you need these skills to ace Customer Delivery Driver - P/Mouth Fraton Wy Extra in Portsmouth
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. We want to know when you can work, especially since the role has specific time slots. Being clear about your schedule helps us see if you're a good fit!
Highlight Relevant Experience:If you've got experience in delivery or customer service, shout about it! We love candidates who can demonstrate their skills in keeping customers happy and managing deliveries efficiently.
Be Personable:Remember, this role is all about building relationships with customers and colleagues. Use your application to show off your friendly personality and how you can contribute to a positive team spirit.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you are with those hours.
✨Show Off Your Customer Service Skills
This job is all about delivering a great experience to customers. Prepare examples of how you've handled customer interactions in the past, especially any tricky situations where you went above and beyond.
✨Demonstrate Your Organisational Skills
As a delivery driver, keeping things tidy and organised is key. Think of times when you’ve successfully managed your time or kept your workspace clean and efficient, and be ready to share those stories.
✨Be Energetic and Positive
The role requires a driven attitude and a warm approach to customers. During the interview, let your enthusiasm shine through! Smile, engage with the interviewer, and show that you’re excited about the opportunity.
