At a Glance
- Tasks: Serve customers, ensure a great shopping experience, and support store operations.
- Company: Join Tesco, a leading retailer committed to serving communities and the planet.
- Benefits: Competitive pay starting at £13.28, flexible hours, and inclusive work culture.
- Other info: Flexible scheduling with 3 weeks' notice and opportunities for personal growth.
- Why this job: Be part of a team that values service and community engagement.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 13 - 14 £ per hour.
Availability window: Sun 16:45-21:45, Tue 13:00-22:00, Fri 16:45-21:45, Sat 16:45-21:45.
Pay: Base hourly rate starts at £13.28, increasing to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Flexibility: Minimum of 16 guaranteed hours per week, available to work fewer hours down to a minimum of 12. Flexible scheduling with 3 weeks' notice.
Responsibilities:
- Serve shoppers better every day.
- Build rapport with customers, ensuring a great shopping experience.
- Work across the store in service, picking and replenishment areas as needed.
- Apply training to work safely, effectively and serve customers brilliantly.
- Make customer‑centric decisions, delivering routines that meet needs at the right time.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Know store performance and contribute to service and sales, reducing waste, shrink and delivering profit.
- Handle products with care to maintain quality and ensure customers receive items in best condition.
- Live Tesco values, welcome everyone and follow policies.
- Accept deliveries into the store when required.
Qualifications & Attributes:
- Passion for delivering great service and greeting customers with a smile.
- Ability to build rapport and leave customers with a great shopping trip.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues, fostering team spirit.
- Be punctual, well presented and a brand ambassador.
Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” Diversity, equity and inclusion matters – everyone is welcome. We support flexible working and have an inclusive and accessible recruitment process. Applicants must be 18 or over if the role requires working before 6:15 a.m. or after 9:45 p.m., or in specific areas such as warehouse, bakery, or driving roles.
Tesco Colleague - Port Glasgow Extra employer: Tesco Retail
Tesco is an excellent employer that prioritises flexibility and inclusivity, offering a supportive work environment where colleagues can thrive. With competitive pay starting at £13.28 per hour and opportunities for growth, employees are encouraged to build strong relationships with customers and each other, contributing to a vibrant community atmosphere. The Port Glasgow Extra store fosters a culture of teamwork and customer service excellence, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Port Glasgow Extra
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague - Port Glasgow Extra
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
