At a Glance
- Tasks: Deliver groceries with a smile and ensure top-notch customer service.
- Company: Join Tesco, a leading retailer known for its inclusive culture.
- Benefits: Earn £14.18-£15.45 per hour with guaranteed hours and flexible shifts.
- Other info: Supportive team environment with opportunities for growth.
- Why this job: Be the face of Tesco, making customers happy every day.
- Qualifications: Must have a valid driving licence and great communication skills.
The predicted salary is between 29400 - 32100 £ per year.
Availability Window Days From time To time
- Sun 09:00:00 23:00:00
- Mon 08:00:00 23:00:00
- Sat 09:00:00 23:00:00
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week. You can also work fewer hours, with a minimum of 12. Availability windows show the periods of time we need you to be available. We schedule your contracted hours within these times and give you 3 weeks' notice of your shifts. We support flexibility if your availability matches closely.
Customers are at the heart of everything we do. As the face of Tesco on the road, you deliver groceries and serve customers daily. This role is more than just driving – it’s about delivering great service with a smile.
Responsibilities
- I ensure the van and trays I use are clean and tidy.
- Leave the back yard clean, tidy and clear of rubbish, picking up litter where I see it.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking for roadworthiness.
- Communicate with customers about order changes, substitutions and refunds for unhappy items.
- Treat products and deliveries as if they were my own.
- Explain to the customer that substitutions cost nothing.
- Deliver during the customer's time slot.
- Call the customer before arriving if early.
- Call the store if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and excel in customer service.
- Act quickly to respond to changing customer needs and embrace change.
- Share ideas with the Manager and colleagues to improve service.
Qualifications & Requirements
- A valid UK/EU/EEA driving licence (full or automatic only) for at least 12 months, no more than 3 penalty points.
- Good communication and customer service skills.
- Ability to lift and carry in a delivery van.
Benefits
- Guaranteed minimum hours (12–16 per week).
- Pay rates of £14.18‑£15.45 plus possible additional payments.
- Flexible working and 3 weeks' shift notice.
- Supportive team environment.
Equal Opportunity
Tesco is an equal opportunity employer. Diversity, equity and inclusion are important. We welcome applications from all backgrounds. We are proud to be Disability Confident Leader and offer an inclusive recruitment process. We can provide accessibility support.
Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in certain areas.
Customer Delivery Driver - Poole Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers in Poole a supportive team environment and guaranteed minimum hours each week. With competitive pay rates starting from £14.18 per hour, flexible working options, and a commitment to diversity and inclusion, we ensure that our employees feel valued and empowered to grow within the company while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Poole Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and driving experience, as these are key for the Customer Delivery Driver role.
✨Tip Number 3
Dress the part! Even though this is a driving job, showing up smartly dressed can make a great first impression. It shows that you take the opportunity seriously and respect the company's image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace Customer Delivery Driver - Poole Extra
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in showing us that you’re the right fit for our team.
Tailor Your Application:Make sure to tailor your application to the Customer Delivery Driver role. Highlight your driving experience and customer service skills. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the good stuff. This helps us quickly see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability windows before the interview. Since the role requires specific time slots, be ready to discuss when you can work and how flexible you can be. This shows that you understand the job requirements and are willing to adapt.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve gone above and beyond for a customer or handled a tricky situation. This will demonstrate that you’re not just a driver, but someone who genuinely cares about delivering a great experience.
✨Be Ready to Discuss Safety and Cleanliness
Since the role involves driving and maintaining the van, be prepared to talk about your approach to safety and cleanliness. You might want to mention any previous experience with vehicle maintenance or how you ensure a tidy workspace. This shows you take responsibility seriously.
✨Emphasise Team Spirit
This job is all about teamwork and building relationships with colleagues. Think of examples where you’ve worked well in a team or contributed to a positive work environment. Highlighting your ability to collaborate will show that you’re a good fit for their supportive team culture.
