Customers visit our cafe for all sorts of reasons. Whether it’s a hearty breakfast to kickstart their day, or a quick pick‑up for those on their way, we’re here to provide great service, no matter the order. That’s where you, as a member of our Front of House team, come in.
With your dedication to excellent service and your keen understanding of health and safety standards, you’ll help make every day a little better. Whether you’re dishing out food and drinks, keeping tables clean, or staying up‑to‑date with our menu and exciting initiatives, your dedication keeps our food fresh and our cafe inviting.
And here’s the best part: while you work as the friendly face out front, we’ll be supporting you behind the scenes with career choice, flexible working options, and so much more. This is a place where you can really get on, with every opportunity to progress.
Please note that you need to be 18 or over to apply for this role.
Responsibilities
- Serving customers quickly, efficiently and with care.
- Resolving customer complaints and relaying information to the Café Manager.
- Maintaining food freshness by following first in, first out (FIFO) stock rotation.
- Adhering to food safety and hygiene regulations while keeping daily records.
- Accepting deliveries and handling the safe storage of food.
- Being aware of (and following) all operational policies and procedures.
- Clearing and sanitising tables so our café stays clean.
- Making sure we maintain our standards and all food products are available.
- Staying up‑to‑date with business communications and exciting new initiatives.
- Knowing our café menu inside out and making sure food is served the way it’s intended.
- Preparing hot and cold drinks for customers.
Key Skills & Qualifications
- A commitment to excellent customer service.
- Knowledge of Health and Safety standards.
- The ability to work efficiently and maintain a clean environment.
Personal Attributes
- Comfortable working in a team.
- Great communicator with a proactive attitude.
- Ability to multitask and work well under pressure.
- Confident using your initiative to improve ways of working.
- Good at planning and keeping things organised.
With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco cafés are a great place to work, with a genuine family feel – truly a place to get on.
We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés we celebrate diversity and strive to create a workforce that reflects our customers worldwide.
We believe life looks a little different for each of us, which is why we welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love, others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or simply looking for balance.
We’re proud to have been accredited as a Disability Confidence Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please let us know.
Cafe Front Of House Team Member in Poole employer: Tesco Retail
Tesco Retail in Ipswich is an excellent employer that values its team members by offering flexible working hours and a supportive work culture. With a focus on employee growth and development, colleagues are encouraged to thrive in a diverse environment while providing outstanding customer service. Joining Tesco means being part of a great team that prioritises both personal and professional fulfilment.
