At a Glance
- Tasks: Lead a team in a fast-paced retail environment and enhance customer service.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Earn from £14.76 per hour with guaranteed hours and flexible scheduling.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Be part of a dynamic team making a real difference for customers every day.
- Qualifications: Must be over school leaving age; leadership and communication skills are essential.
The predicted salary is between 24960 - 28000 £ per year.
Availability Window Days from time to time: Tue 14:00 – 18:00, Wed 14:00 – 23:00, Thu 14:00 – 23:00, Fri 14:00 – 23:00, Sat 14:00 – 23:00. We will schedule your contracted hours within these times and you’ll have 3 weeks’ notice of when your shifts will be. We support flexibility for our colleagues, so if the times you’re available are close but not exact, we’d still love to hear from you.
Compensation and Hours
Shift Leader rate starts from £14.76 an hour, increasing to £15.97 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week; you can also work fewer hours to a minimum of 12.
Role Overview
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. As a Shift Leader you will be working in a fast‑paced retail environment where no day is the same.
Responsibilities & Expectations
- You will take ownership of activities by co‑ordinating a team to deliver.
- Through coaching and feedback you will constantly look for ways to improve service in your store.
- You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement.
- With your guidance, your area will always remain a safe place to work and shop.
- You are role‑modeling great, natural customer service ensuring every customer’s needs are met.
- You build strong long‑lasting relationships with colleagues to create team spirit, encouraging them to be at their best.
- You are a clear communicator and use a variety of methods to keep the team well informed.
- You are confident in taking the lead as at times you will be in charge.
- You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues.
- You have energy and drive to deliver beyond expectations and effectively balance priorities.
- Always looking for ideas and opportunities to serve Britain’s shoppers a little better every day.
Company Vision and Culture
Our vision at Tesco is to become every customer’s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Diversity, equity and inclusion (DE&I) means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We welcome chats about flexible working and support across all stages of life.
Legal and Eligibility
We will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Additional Information
We have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process. On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to those candidates who attend an interview. For more information about us, visit www.tescoplc.com.
