At a Glance
- Tasks: Deliver groceries with a smile and provide excellent customer service at the doorstep.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Earn £14.18 per hour, with flexible hours and opportunities for additional pay.
- Other info: Enjoy a supportive team environment and opportunities for flexible working.
- Why this job: Be the friendly face of Tesco, making a real difference in customers' lives every day.
- Qualifications: Must have a valid UK/EU/EEA driving licence and a positive attitude.
The predicted salary is between 14.18 - 14.18 £ per hour.
Availability Window: Mon 19:00 - 23:00, Tue 19:00 - 23:00, Wed 19:00 - 23:00, Thu 18:00 - 22:00, Fri 19:00 - 23:00, Sat 19:00 - 23:00
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile. It’s hands-on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Compensation: Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Responsibilities:
- Keeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
- Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
- Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
- Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
- Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
- Building strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Being warm and welcoming with customers and colleagues.
- Responding quickly to changing customer needs and embracing change while out on the road and in the store.
Qualifications: Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Flexible Working: We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Commitment to Diversity & Inclusion: We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Vision: Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
Customer Delivery Driver - Plymouth Transit Way Superstore employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering our Customer Delivery Drivers a dynamic and rewarding work environment in Plymouth. With competitive pay starting at £14.18 per hour, flexible working options, and a strong commitment to diversity and inclusion, we ensure that our employees feel valued and supported. Our collaborative culture fosters personal growth and development, making every day an opportunity to connect with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Plymouth Transit Way Superstore
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Tesco Retail and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Tesco Retail and let us see your personality shine through!
We think you need these skills to ace Customer Delivery Driver - Plymouth Transit Way Superstore
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Tesco Retail.
Get Familiar with Our Brand:Before applying, take some time to learn about Tesco Retail and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Tesco Retail
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Tesco Retail.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Tesco Retail will surely appreciate.
