At a Glance
- Tasks: Join our delivery team as a Picker/Driver and ensure top-notch service.
- Company: Booker, a diverse and inclusive workplace where everyone is welcome.
- Benefits: Flexible hours, overtime opportunities, and a supportive work environment.
- Other info: Great opportunity for growth in a dynamic and friendly team.
- Why this job: Make a difference in customer service while driving and delivering goods.
- Qualifications: Must have a full driving licence and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
Overtime opportunities also available.
Responsibilities:
- Serve as a permanent member of the delivery team as a Van driver.
- Pick goods for the delivery team using a handheld terminal and inform Manager of any differences.
- Check quality, shelf life, and ensure packaging is robust for delivery.
- Process deliveries efficiently to target and provide a high standard of customer service.
- Deliver goods to customers, loading/unloading stock at the branch and at the customer premises, ensuring accurate completion of paperwork.
- Respond politely to delivery staff and handle queries and complaints, escalating complex situations as appropriate.
Qualifications & Requirements:
- Full driving licence.
- Over 18 years of age; this role requires working before 6:15 am or after 9:45 pm or in areas such as warehouse, beers, wines & spirits, and driving roles.
- A can-do attitude.
- A passion for customer service.
- Willingness to go the extra mile.
- Always be on time and properly presented.
EEO & Accessibility:
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
Picker/Driver employer: Tesco Retail
At Booker, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Picker/Driver, you'll enjoy flexible overtime opportunities, a commitment to employee growth, and the chance to be part of a dedicated delivery team that prioritises customer service. Our inclusive environment ensures that every team member feels valued and empowered to contribute their best.
StudySmarter Expert Advice🤫
We think this is how you could land Picker/Driver
✨Tip Number 1
Get to know the company! Research Booker and understand their values, especially around customer service and diversity. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your delivery skills! Since this role involves interacting with customers, think about how you would handle queries or complaints. Role-play scenarios with a friend to boost your confidence.
✨Tip Number 3
Be punctual and presentable! Arriving on time for interviews and looking sharp can make a great first impression. It shows you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Apply through our website! We want to see your application directly, so don’t hesitate to submit it online. It’s the best way to ensure we get your details and can consider you for the Picker/Driver position.
We think you need these skills to ace Picker/Driver
Some tips for your application 🫡
Show Your Driving Skills:Make sure to highlight your full driving licence and any relevant experience you have as a driver. We want to see that you’re confident behind the wheel and ready to hit the road!
Customer Service is Key:Since this role involves delivering goods and interacting with customers, let us know about your passion for customer service. Share examples of how you've gone the extra mile to ensure customer satisfaction.
Be Detail-Oriented:Mention your ability to check quality and packaging thoroughly. We appreciate candidates who can spot differences and handle paperwork accurately, so don’t forget to showcase your attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tesco Retail
✨Know Your Stuff
Before the interview, make sure you understand the role of a Picker/Driver inside out. Familiarise yourself with the responsibilities like using a handheld terminal and ensuring quality control. This will show that you're genuinely interested and prepared.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your can-do attitude and willingness to go the extra mile.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, especially in a role where being on time is crucial. It reflects your commitment and professionalism.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Picker/Driver, such as handling complaints or dealing with delivery issues. Practising your responses will help you feel more confident and articulate during the interview.
