At a Glance
- Tasks: Pick and pack orders for retail and catering customers with precision and care.
- Company: Join Booker Group, part of Tesco, in a diverse and inclusive environment.
- Benefits: Enjoy flexible hours, competitive pay, and a supportive team culture.
- Why this job: Make a difference by ensuring customers receive their orders accurately and on time.
- Qualifications: A positive attitude, strong customer service skills, and punctuality are essential.
The predicted salary is between 12 - 15 £ per hour.
This is a Part Time Role. The working pattern is Sunday to Thursday 10:00 - 15:15. You will be picking orders for our retail and catering customers, including bulk food, ambient/chilled/frozen and high‑value items.
Responsibilities include:
- Accurate picking and dispatch of goods using a handheld terminal, and notifying the Manager of any discrepancies.
- Checking quality, shelf life, and ensuring packaging is robust for delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Remaining polite when dealing with delivery staff and responding appropriately to queries and complaints, referring complex situations to a supervisor.
- Working to meet designated pick rates.
Desired qualities:
- A can‑do attitude and willingness to go the extra mile for customers.
- Passion for excellent customer service.
- Punctuality and proper presentation.
Diversity, Equity and Inclusion
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and can be yourself at work.
Additional Information
Booker Group is part of Tesco plc; benefits may differ from Tesco. Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Picker 25 Hours employer: Tesco Retail
At Booker Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our part-time Picker role provides flexible hours, allowing you to balance work with personal commitments while contributing to a team dedicated to delivering exceptional customer service. With opportunities for growth within the Tesco plc family, you'll find a rewarding environment where your efforts are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Picker 25 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Booker and Tesco. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your can-do attitude and customer service skills can shine in the Picker role.
✨Tip Number 3
Dress to impress! Even though it’s a warehouse job, showing up looking smart and presentable can make a great first impression. It shows you care about the role and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Picker 25 Hours
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for customer service shine through! We love candidates who are excited about going the extra mile for our customers, so don’t hold back on sharing your can-do attitude.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure you highlight your relevant experience and skills without waffling. Remember, we want to see how you can contribute to our team!
Tailor Your Application:Make sure to customise your application to fit the Picker role. Mention specific experiences that relate to picking orders, handling discrepancies, or providing excellent customer service. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the responsibilities like picking orders accurately and ensuring quality. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with delivery staff and customers, be ready to discuss your customer service experience. Think of examples where you've gone the extra mile or handled complaints effectively. This will demonstrate your passion for excellent service.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, and being punctual shows that you respect the interviewer's time. A neat appearance reflects your professionalism and readiness for the job.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, the training process, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
