At a Glance
- Tasks: Provide friendly service, support customers with healthcare needs, and assist at the pharmacy counter.
- Company: Join Tesco, a diverse and inclusive team dedicated to great customer service.
- Benefits: Earn £13.70 per hour, flexible hours, and guaranteed minimum of 16 hours weekly.
- Other info: Enjoy a fun, supportive environment with opportunities for career growth.
- Why this job: Make a real difference in customers' lives while gaining valuable skills and experience.
- Qualifications: Passion for customer service and ability to work well in a team.
The predicted salary is between 13 - 14 £ per hour.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Pharmacy Counter Assistants pay starts at £13.70 per hour, rising to £14.97 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Key Responsibilities:
- Providing friendly, natural service and getting to know your customers.
- Providing flexible support across the Pharmacy and wider store, including helping customers with their healthcare needs, offering guidance on over-the-counter products, supporting prescription queries, and delivering a friendly, professional service at the pharmacy counter.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right products and solutions.
- The ability to build rapport quickly so customers leave feeling confident, supported, and reassured, having had a great experience at the Pharmacy counter.
- The initiative to make the right decisions for customers, whether you’re supporting them with over-the-counter product guidance, helping with prescription queries, or knowing when to refer them to the pharmacist for expert advice.
- A positive, team focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Pharmacy Counter Assistant - Purley Extra employer: Tesco Retail
Tesco is an excellent employer for Pharmacy Counter Assistants in Purley, offering a supportive and inclusive work environment where customer service is at the heart of everything we do. With competitive pay starting at £13.70 per hour, flexible working hours, and opportunities for career growth, employees can thrive while enjoying a positive team culture that celebrates success and diversity. Our commitment to sustainability and community engagement further enhances the rewarding experience of being part of the Tesco family.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Counter Assistant - Purley Extra
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco's values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can highlight your customer service skills and teamwork experience, as these are key for the Pharmacy Counter Assistant role.
✨Tip Number 3
Be yourself! Tesco values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for helping customers and any relevant experiences that showcase your ability to build rapport.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the team you'll be joining. Don’t miss out on this opportunity!
We think you need these skills to ace Pharmacy Counter Assistant - Purley Extra
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you can bring a friendly and professional approach to our pharmacy counter, so share examples of how you've helped customers in the past.
Be Flexible with Your Availability:Since we have specific availability windows, be clear about when you can work. If your schedule is close to what we're looking for, don’t hesitate to apply! We appreciate flexibility and are open to conversations about it.
Tailor Your Application:Take a moment to customise your application to match the job description. Use keywords from the listing to show us that you understand what we're looking for and how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Pharmacy Counter Assistant. Familiarise yourself with customer service principles, over-the-counter products, and how to handle prescription queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about customer interaction, be ready to share examples of how you've built rapport with customers in the past. Think of specific situations where you provided excellent service or resolved a customer's issue. This will highlight your ability to connect with people and deliver a friendly experience.
✨Emphasise Teamwork
Tesco values a positive, team-focused approach, so be prepared to discuss your experiences working in a team. Share stories that illustrate your ability to communicate openly, support colleagues, and celebrate successes together. This will show that you can contribute to a collaborative environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, opportunities for growth, or how the team celebrates achievements. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.
