At a Glance
- Tasks: Provide friendly service, assist customers, and support store operations.
- Company: Join Tesco, a diverse and inclusive workplace.
- Benefits: Earn £13.28 per hour, with flexible hours and additional night premiums.
- Other info: Flexible working options available to fit your lifestyle.
- Why this job: Make a difference in customer experiences while working in a fun team environment.
- Qualifications: Must be over 18; passion for customer service is key.
The predicted salary is between 27600 - 30200 £ per year.
Availability Window
- Days: Sun 18:00 - 22:15
- Mon 18:00 - 22:15
- Fri 18:00 - 22:15
Pay & Hours
Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. For all hours worked between midnight and 6am you will receive an additional night premium of £2.35 per hour worked. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Shift Scheduling
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Eligibility
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities
- Providing friendly, natural service and getting to know your customers.
- Being confident with our products and services and offering help when needed.
- Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- To build rapport so customers leave having had a great experience.
- To use your initiative and make the right decisions for customers.
- To work well in a team and communicate openly, having fun, and celebrating success.
EEO Statement
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
Flexible Working
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Seasonal Colleague - Penrith Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £13.28 per hour and a supportive work culture that values diversity and inclusion. Our Seasonal Colleagues in Penrith Express benefit from flexible working hours, guaranteed minimum shifts, and opportunities for personal growth within a team-oriented environment where customer service is at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Colleague - Penrith Express
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tesco and their values. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Be yourself! Tesco values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for customer service and how you can contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Seasonal Colleague - Penrith Express
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. Since we have specific windows for shifts, it’s super important that we know when you can work. If you’re flexible, let us know!
Highlight Customer Service Skills:We love candidates who are passionate about providing great service. In your application, share any experiences where you’ve gone the extra mile for customers. It’ll help us see how you can fit into our team!
Be Yourself:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, and it helps us understand how you’d connect with our customers.
Apply Through Our Website:To make things easier for both of us, please apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since the role requires specific hours, be ready to discuss how your schedule aligns with their needs. This shows you're organised and serious about the position.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a customer or how you handled a tricky situation, these stories will highlight your suitability for the role.
✨Be Ready to Discuss Teamwork
This role involves working closely with others, so think of instances where you’ve successfully collaborated with a team. Share how you communicate openly and celebrate successes together, as this will resonate well with their values.
✨Demonstrate Your Initiative
Think of examples where you took the initiative to solve a problem or improve a process. This could be anything from suggesting a new way to organise stock to helping a colleague. Showing that you can make decisions for the benefit of customers will set you apart.
