At a Glance
- Tasks: Serve customers with passion, handle products carefully, and support store operations.
- Company: Join Tesco, a diverse and inclusive workplace that values every individual.
- Benefits: Earn from £13.28 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Gain valuable experience, meet great people, and enjoy a fun team atmosphere.
- Qualifications: Must be over 18; enthusiasm for customer service is key.
The predicted salary is between 13 - 14 £ per hour.
Availability Window:
- Days: Wed 04:00 - 11:00
- Thu 05:00 - 12:00
- Fri 05:00 - 12:00
- Sat 05:00 - 12:00
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we would like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you will have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we would still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It is a committed role, full of everyday challenges, but that is one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Key Responsibilities:
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is 'Serving our customers, communities and planet a little better every day.' Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet. We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We're a big business with diverse working patterns and many business areas which means that we can find something that works for you. Everyone is welcome at Tesco.
We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note Tesco will only recruit individuals who have passed the school leaver's age. To find out the school leavers age for your country please click here. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com.
Retail Colleague: Flexible Hours, Great Service in Penarth employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering flexible working hours and a supportive environment that values diversity and inclusion. Our colleagues enjoy competitive pay rates, opportunities for career progression, and the chance to be part of a dynamic team dedicated to serving our customers and communities. With a commitment to employee growth and a culture that celebrates individuality, Tesco is the perfect place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Colleague: Flexible Hours, Great Service in Penarth
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how you align with their mission of serving customers and communities. It’s all about being genuine and showing that you care!
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Tesco loves passionate people who can build rapport and deliver great service, so be ready to share your stories.
✨Tip Number 3
Be flexible and open during the application process. If your availability doesn’t match perfectly with what they’re looking for, don’t sweat it! Just communicate openly about your schedule and show your willingness to adapt.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the company, making you even more prepared for that interview.
We think you need these skills to ace Retail Colleague: Flexible Hours, Great Service in Penarth
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show your passion for great service and teamwork.
Tailor Your Application:Make sure to highlight your availability and flexibility in your application. If your schedule is a bit different from what we’ve listed, just let us know – we’re all about finding the right fit!
Show Your Customer Focus:Since our customers are at the heart of everything we do, share any experiences you have in providing excellent service. Whether it’s a past job or a volunteer role, we want to hear how you’ve made a difference!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the team.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the hours Tesco is looking for. Be ready to discuss any flexibility you can offer, as they appreciate candidates who can adapt to their scheduling needs.
✨Show Your Passion for Service
During the interview, express your enthusiasm for delivering great customer service. Share specific examples of how you've gone above and beyond for customers in the past, as this role is all about making shoppers feel valued and welcomed.
✨Demonstrate Team Spirit
Tesco values teamwork, so be prepared to talk about your experiences working in a team. Highlight how you’ve built rapport with colleagues and contributed to a positive atmosphere, as this will show you’re a good fit for their inclusive culture.
✨Be Yourself
Authenticity is key! Tesco wants to see the real you, so don’t be afraid to let your personality shine through. Discuss your values and how they align with Tesco’s commitment to diversity and inclusion, as this will resonate well with them.
