At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in-store.
- Company: Join Tesco, a diverse and inclusive retail giant.
- Benefits: Earn £15.59 per hour with flexible hours and career growth.
- Other info: Enjoy a supportive environment that values diversity and flexibility.
- Why this job: Be a role model and inspire your team while making a difference.
- Qualifications: Must be 18+, with leadership experience in retail.
The predicted salary is between 32400 - 35000 € per year.
About the role Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Availability Window Days From time To time Thu 05:00:00 13:30:00 Fri 05:00:00 12:00:00 Sat 05:00:00 13:30:00
Pay & Hours Tesco Shift Lead pay starts at 15.59 per hour, rising to 16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Requirements
- You must be 18 years or older.
- Experience working in a team lead or management position in a fast‑paced retail environment.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- A clear communicator, using a variety of methods to keep the team well informed.
- A natural leader who motivates and inspires the team to deliver outstanding results.
Responsibilities
- Leading the team to deliver a great experience for customers in-store.
- Working across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Building positive, inclusive relationships that help colleagues perform at their best.
- Confidently leading the store in the Manager’s absence.
- Making balanced, flexible decisions and adapting well to change.
- Coaching colleagues, giving feedback and role‑modeling great service.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Benefits & Company Values We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please refer to our recruitment process.
Tesco Shift Leader - Days - Earlham Rd Express in Norwich employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. Our Earlham Rd Express location fosters a culture of inclusivity and support, providing employees with opportunities for personal growth and career advancement while ensuring a flexible work-life balance. With competitive pay starting at £15.59 per hour and a commitment to diversity, we strive to create a workplace where everyone feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Earlham Rd Express in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and how they align with your own. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or handled challenges in a fast-paced environment. Being able to share these experiences will demonstrate your capability as a Shift Leader.
✨Tip Number 3
Be ready to ask questions! Prepare some thoughtful questions about the role and the team dynamics. This shows you're engaged and eager to learn more about how you can contribute to delivering great customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore other roles that might fit your skills and interests within Tesco.
We think you need these skills to ace Tesco Shift Leader - Days - Earlham Rd Express in Norwich
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering great service. We want to see how you’ve gone above and beyond for customers in the past, so share those stories!
Be a Team Player:Since teamwork is key in our stores, emphasise your experience working in a team lead or management role. We love to hear about how you've built positive relationships and supported your colleagues.
Communicate Clearly:Use clear and concise language in your application. We appreciate good communication skills, so make sure your writing reflects that. It’s all about keeping everyone informed and engaged!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values there.
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shift Leader at Tesco entails. Familiarise yourself with the responsibilities and expectations outlined in the job description. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a natural leader, it's crucial to highlight your experience in managing teams. Prepare examples of how you've motivated and inspired your team in previous roles. Think about specific situations where you’ve built positive relationships and delivered outstanding results.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, be sure to listen actively and respond thoughtfully to questions, showcasing your ability to keep a team well-informed.
✨Emphasise Your Customer-Centric Approach
Since customers are at the heart of Tesco's operations, be ready to discuss how you prioritise customer service. Share examples of how you've gone above and beyond to meet customer needs and how you plan to continue doing so as a Shift Leader.
