At a Glance
- Tasks: Serve customers with passion, handle products, and support store operations.
- Company: Join Tesco, a leading retailer focused on customer satisfaction.
- Benefits: Earn from £13.28 per hour, with guaranteed hours and flexible shifts.
- Other info: Opportunities for career progression and involvement in community events.
- Why this job: Be part of a diverse team, meet great people, and enjoy a dynamic work environment.
- Qualifications: Must be over 18; enthusiasm for customer service is key.
The predicted salary is between 27600 - 28000 £ per year.
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. We offer a minimum of 16 guaranteed hours each week, but you can work fewer hours (minimum 12). We would love to hear from those whose availability matches, even if slightly different.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It's a committed role, full of everyday challenges, exciting. Help to serve shoppers better every day. Meet great people, learn new things and be part of a diverse team. Looking for stability or flexibility for lifestyle or career progression.
Knowing customers and serving them with passion and pride. Passionate and knowledgeable about products and services. Work across the store in service, picking and replenishment areas where required. Apply training, working safely and effectively to serve customers brilliantly. Make decisions that are right for customers, delivering routines in store that meet their needs at the right time. Take part in seasonal, community and charity events, creating an inclusive atmosphere. Understand store performance, work together to drive service, sales, reduce waste and shrink, deliver profit. Handle products with care to maintain quality and ensure customers receive them in the best condition. Live our values, make everyone feel welcome and follow policies. Accept deliveries into the store when required.
Passion for delivering great service, greeting customers with a smile. Build rapport with customers to leave them with a great shopping trip. Take initiative and make decisions that are right for our customers. Work well within a team and communicate openly. Build relationships with colleagues to create team spirit, having fun and celebrating success. Be on time, well presented, ready to be a brand ambassador.
We require candidates to be over 18, and for roles that involve working before 6:15 am or after 9:45 pm or in certain areas (warehouse, beer, wine, spirits, counters, bakery, driving), we can only accept candidates over the age of 18. On occasions with high volumes of applicants, roles may close earlier than advertised. We will only offer individual feedback to candidates who attend an interview.
Tesco Colleague in Norwich employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering competitive pay starting at £13.28 per hour, with opportunities for growth and flexibility in your work schedule. Our inclusive work culture fosters teamwork and community engagement, allowing you to connect with customers and colleagues alike while contributing to a positive shopping experience. Join us to enjoy a stable role with guaranteed hours, diverse responsibilities, and the chance to develop your skills in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague in Norwich
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Tesco Retail, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Tesco Colleague in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Tesco Retail that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Tesco Retail will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Tesco Retail and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Tesco Retail
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Tesco Retail, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Tesco Retail!
