At a Glance
- Tasks: Lead a team in a fast-paced retail environment, ensuring excellent customer service.
- Company: Join Tesco, a diverse and inclusive company that values every individual.
- Benefits: Earn from £14.76 per hour with flexible hours and career progression opportunities.
- Other info: Flexible working options available to suit your lifestyle.
- Why this job: Make a real impact by improving customer experiences and leading a dynamic team.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30700 - 40000 € per year.
Availability Window Days From time To time
- Sun 22:00:00 07:00:00
- Mon 22:00:00 07:00:00
- Tue 22:00:00 07:00:00
- Wed 22:00:00 07:00:00
- Thu 22:00:00 07:00:00
- Fri 22:00:00 07:00:00
- Sat 22:00:00 07:00:00
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. Being a colleague in one of our stores means that you will help to serve our shoppers better every day. You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome. Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.
As a Shift Leader, you will be working in a fast paced retail environment where no day is the same. You will take ownership of activities by coordinating a team to deliver. As the customer is at the heart of everything we do, you will be constantly looking for ways to improve service in your store through on the job coaching and feedback. You will have a great understanding of how your team is performing and be the expert in delivering practical actions for its improvement by taking a hands on approach. With your guidance, your area will always remain a safe place to work and shop.
You are able to role model giving great, natural customer service ensuring every customer's needs are met. Build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best. You are a clear communicator and use a variety of methods to keep the team well informed. Be confident in taking the lead as at times you will be in charge. You are flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for customers and colleagues. You have energy and drive to deliver beyond expectations and effectively balance priorities. Always looking for ideas and opportunities to serve Britain’s shoppers a little better every day.
Values
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day." Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone's Welcome. We know life looks a little different for each of us. That is why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Please note: Tesco will only recruit individuals who have passed the school leavers age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Fulfilment Shift Leader - Northampton South Extra employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment where every colleague is valued. As a Fulfilment Shift Leader in Northampton South Extra, you'll enjoy competitive pay starting at £14.76 per hour, flexible working hours, and opportunities for career progression within a diverse team dedicated to serving our customers better every day. With a strong focus on employee growth and well-being, we ensure that everyone feels welcome and empowered to thrive in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Shift Leader - Northampton South Extra
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This will help you align your answers with what they care about, showing you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! As a Shift Leader, you'll need to demonstrate how you can improve service. Think of examples from your past experiences where you went above and beyond for customers.
✨Tip Number 3
Be ready to talk teamwork! Tesco values strong relationships among colleagues. Prepare to share how you've built team spirit in previous roles and how you can motivate others to be their best.
✨Tip Number 4
Flexibility is key! If your availability doesn't match exactly with what's advertised, don't hesitate to mention it. Show that you're adaptable and willing to work with them to find a schedule that suits both parties.
We think you need these skills to ace Fulfilment Shift Leader - Northampton South Extra
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, especially since we have specific time slots in mind for the Shift Leader role.
Highlight Customer Service Skills:Since customers are at the heart of what we do, emphasise any experience you have in providing great customer service. Share examples of how you've gone above and beyond to meet customer needs.
Demonstrate Team Leadership:As a Shift Leader, you'll be coordinating a team. Use your application to showcase any leadership experience you have, whether it's in retail or another field. We love to see how you can inspire and motivate others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Since the role requires specific availability, make sure you’re clear about your own schedule. Be ready to discuss how your availability aligns with their needs, and don’t hesitate to mention any flexibility you can offer.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to coordinate a team effectively. Prepare examples from your past experiences where you've successfully led a team or improved service. Highlight your ability to motivate others and handle challenges.
✨Emphasise Customer Service
The customer is at the heart of everything they do. Be prepared to discuss how you’ve provided excellent customer service in previous roles. Share specific instances where you went above and beyond to meet customer needs.
✨Demonstrate Flexibility and Problem-Solving
In a fast-paced environment, being adaptable is key. Think of examples where you’ve had to think on your feet or adjust to changing circumstances. Show that you can make decisions efficiently while keeping the team and customers in mind.
