At a Glance
- Tasks: Deliver groceries with a smile and keep everything organised and tidy.
- Company: Join Tesco, a leading retailer known for its friendly team spirit.
- Benefits: Earn from £14.18 per hour, with flexible hours and guaranteed minimum shifts.
- Other info: Great opportunity to build relationships and grow your career.
- Why this job: Make customers happy while enjoying a dynamic work environment.
- Qualifications: Must have a valid UK driving licence and be over 18.
The predicted salary is between 29500 - 30500 € per year.
Availability Window
- Mon 19:00:00 - 23:00:00
- Tue 19:00:00 - 23:00:00
- Wed 19:00:00 - 23:00:00
- Thu 19:00:00 - 23:00:00
- Fri 19:00:00 - 23:00:00
- Sat 19:00:00 - 23:00:00
Pay & Hours
Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location. It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you would like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Responsibilities
- Ensure the van and trays used are clean, tidy, and organised.
- Keep the back yard clean, tidy and clear of rubbish; pick up litter as seen.
- Ensure trays are washed as part of the tray wash process.
- Load the van as required, checking the van for roadworthiness.
- Talk to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
- Treat products/deliveries as if they were your own.
- Explain to the customer that they will not be charged more for their substitutions.
- Deliver during the customers time slot.
- Call the customer before arriving at their property if early.
- Call the store/centre if running 30 or more minutes late.
- Build relationships with colleagues to create team spirit and work together to ensure our store is the best it can be for customers.
- Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say thank you.
- Act quickly to respond to changing needs of customers and embrace change within my store.
- Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
- Share ideas with my Manager and colleagues on how we can improve our store for customers.
Qualifications
A valid UK/EU/EEA driving licence (full or automatic only) for at least 12 months with no more than 3 penalty points.
Eligibility & EEO Statement
Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine and spirits, counters, bakery and driving roles.
Customer Delivery Driver - Northampton South Extra employer: Tesco Retail
As a Customer Delivery Driver at our Northampton South Extra store, you will be part of a dynamic team that values collaboration and customer satisfaction. We offer competitive pay starting from £14.18 per hour, with flexible working hours to suit your lifestyle, ensuring a healthy work-life balance. Our supportive work culture encourages personal growth and development, making it an excellent place for those seeking meaningful employment in a thriving environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Delivery Driver - Northampton South Extra
✨Tip Number 1
Make sure you know the ins and outs of the role! Familiarise yourself with the responsibilities of a Customer Delivery Driver, like keeping your van tidy and communicating with customers. This will help you stand out during interviews.
✨Tip Number 2
Practice your customer interaction skills! Since you'll be dealing with customers regularly, think about how you can be warm and welcoming. Role-play scenarios with friends or family to get comfortable with the conversation.
✨Tip Number 3
Be proactive! If you're running late or need to make changes, don’t hesitate to communicate. Showing that you can handle unexpected situations will impress potential employers.
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it directly on our platform. It’s the best way for us to connect and get you started on your journey with us.
We think you need these skills to ace Customer Delivery Driver - Northampton South Extra
Some tips for your application 🫡
Show Your Availability:Make sure to highlight your availability in your application. Since the role requires working evenings, let us know when you're free to work, especially during the specified hours!
Highlight Relevant Experience:If you've got experience in delivery or customer service, shout about it! We want to see how you’ve treated customers and handled deliveries in the past.
Be Personable:We love a warm and welcoming attitude! Use your application to show us your personality and how you’d interact with customers and colleagues alike.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board as a Customer Delivery Driver.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability, especially since the role requires working evenings. Be ready to discuss how your schedule aligns with the hours mentioned in the job description.
✨Show Off Your Customer Service Skills
This role is all about delivering a great experience to customers. Prepare examples of how you've handled customer interactions in the past, especially any tricky situations where you went above and beyond.
✨Demonstrate Your Organisational Skills
As a delivery driver, keeping things tidy and organised is key. Think of times when you’ve successfully managed logistics or maintained order in a busy environment, and be ready to share those stories.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific delivery scenarios, like dealing with late deliveries or customer complaints. Practise your responses so you can show you’re calm under pressure and solution-oriented.
