At a Glance
- Tasks: Serve customers with passion, handle products, and support store operations.
- Company: Join Tesco, a leading retailer with a commitment to customer service.
- Benefits: Competitive pay starting at £13.28 per hour, flexible hours, and career progression.
- Other info: Enjoy a dynamic work environment with opportunities for community involvement.
- Why this job: Be part of a diverse team, meet great people, and make a real impact.
- Qualifications: Must be over 18, with a passion for customer service and teamwork.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Sun: 19:00 - 22:30
- Mon: 17:00 - 22:00
- Wed: 15:45 - 22:00
- Thu: 17:45 - 22:00
- Sat: 19:45 - 22:00
Pay Rate
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location.
Shift Availability
It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting.
Key Responsibilities
- Being a colleague in one of our stores means that you will help to serve our shoppers better every day.
- You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within my store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
- Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
- Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- Being myself, living our values, making everyone feel welcome and always following our policies.
- At times, you may be required to accept deliveries into the store.
Key Qualifications
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip.
- To take the initiative and make decisions that are right for our customers.
- Work well within a team and communicate openly with others.
- Build relationships with colleagues to create a team spirit, having fun and celebrating success.
- Be at work on time, well presented and ready to be a brand ambassador.
PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Tesco will only recruit individuals who have passed the school leaver's age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, counters, bakery and driving roles.
Tesco Colleague - North Shields Beach Rd Esso Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture where every colleague is valued. With flexible working hours, competitive pay starting at £13.28 per hour, and opportunities for career progression, our North Shields Beach Rd Esso Express location is ideal for those seeking both stability and the chance to grow. Join us to be part of a diverse team that is passionate about delivering exceptional service to our customers while enjoying a fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - North Shields Beach Rd Esso Express
✨Tip Number 1
Get to know the company culture! Before your interview, check out Tesco's values and mission. This way, you can show how your own values align with theirs, making you a more appealing candidate.
✨Tip Number 2
Practice your customer service skills! Since this role is all about serving customers, think of examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat.
✨Tip Number 3
Be flexible with your availability! If you can adjust your hours to fit Tesco's needs, mention it. They appreciate candidates who are willing to work around their schedule, so don’t hesitate to highlight your flexibility.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest roles and updates there, making it easier for us to connect with you.
We think you need these skills to ace Tesco Colleague - North Shields Beach Rd Esso Express
Some tips for your application 🫡
Show Your Availability:Make sure to clearly outline your availability in your application. We want to know when you can work, so if your times match closely with our needs, don’t hesitate to apply!
Highlight Your Customer Service Skills:Since customers are at the heart of what we do, share any experiences you have in delivering great service. Let us know how you’ve made customers feel welcome and valued in previous roles.
Be Yourself:We love authenticity! Don’t be afraid to let your personality shine through in your application. Show us who you are and how you align with our values.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability and how it aligns with the shifts they need. Be ready to discuss your flexibility and any specific times you can or can’t work. This shows you’re serious about fitting into their schedule.
✨Show Your Passion for Customer Service
Since this role is all about serving customers, come prepared with examples of how you've delivered great service in the past. Share stories that highlight your ability to connect with customers and make their experience enjoyable.
✨Demonstrate Team Spirit
Tesco values teamwork, so be ready to talk about your experiences working in a team. Highlight how you’ve contributed to a positive atmosphere and how you celebrate successes with your colleagues.
✨Be Yourself and Live the Values
During the interview, let your personality shine through. Tesco wants individuals who are genuine and can represent their brand values. Be honest about your experiences and how they align with what Tesco stands for.
