At a Glance
- Tasks: Lead a dynamic team to create amazing in-store experiences for customers.
- Company: Join a diverse and inclusive company that values every individual.
- Benefits: Enjoy a competitive salary, excellent benefits, and flexible working options.
- Other info: Opportunities for personal growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact by developing your team and enhancing customer satisfaction.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Availability Window Days From time To time
- Sun 22:00:00 07:00:00
- Mon 22:00:00 07:00:00
- Tue 22:00:00 07:00:00
- Thu 22:00:00 07:00:00
- Fri 22:00:00 07:00:00
- Sat 22:00:00 07:00:00
Competitive salary with an excellent benefits package. Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.
Responsibilities
- Leading the team to deliver a great experience for customers in-store
- Recruiting, training, and developing colleagues to build a capable, high‑performing team
- Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers
- Lead trade activity, using insight and expertise to grow sales and maximise profit
- Developing your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most
- Identifying and resolving root‑cause issues with sustainable, long‑term solutions
- Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day
Qualifications
- Proven experience leading and developing high‑performing teams
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results
- A welcoming, customer first approach, building strong relationships with colleagues and customers
- Resilience and sound judgement to make effective decisions that support both customers and colleagues
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome. We also understand that life varies for each of us, so we’re always open to conversations about flexible working. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
We think you need these skills to ace Team Manager Nights - Newmarket Extra
Team Leadership
Coaching Skills
Recruitment and Training
Customer Service Orientation
Communication Skills
Problem-Solving Skills
Decision-Making Skills
