At a Glance
- Tasks: Pick and dispatch orders for retail and catering customers with precision.
- Company: Join Booker Group, part of Tesco, in a diverse and inclusive environment.
- Benefits: Flexible hours, competitive pay, and a supportive team culture.
- Other info: Work Sunday to Thursday, 10:00 - 15:15, with opportunities for growth.
- Why this job: Make a difference by ensuring quality service and customer satisfaction.
- Qualifications: Must be over 18; a positive attitude and commitment to customer service are key.
The predicted salary is between 12 - 13 £ per hour.
This is a Part Time Role. The working pattern is Sunday to Thursday 10:00 - 15:15.
You will be picking orders for our retail and catering customers, including bulk food, ambient/chilled/frozen and high‑value items.
Responsibilities include:
- Accurate picking and dispatch of goods using a handheld terminal, and notifying the Manager of any discrepancies.
- Checking quality, shelf life, and ensuring packaging is robust for delivery.
- Providing a high standard of customer service by processing deliveries efficiently and to target.
- Remaining polite when dealing with delivery staff and responding appropriately to queries and complaints, referring complex situations to a supervisor.
- Working to meet designated pick rates.
Desired qualities:
- A can‑do attitude and willingness to go the extra mile for customers.
- Passion for excellent customer service.
- Punctuality and proper presentation.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and can be yourself at work.
Additional Information: Booker Group is part of Tesco plc; benefits may differ from Tesco.
Please note: We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Picker 25 Hours in Newcastle upon Tyne employer: Tesco Retail
At Booker Group, we pride ourselves on being an excellent employer that values diversity, equity, and inclusion, ensuring every team member feels represented and empowered. Our supportive work culture fosters growth and development, offering opportunities for advancement within a dynamic environment. Located within the Tesco family, we provide competitive benefits and a commitment to exceptional customer service, making this part-time Picker role not just a job, but a meaningful career path.
StudySmarter Expert Advice🤫
We think this is how you could land Picker 25 Hours in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Research Booker and understand their values, especially around customer service and diversity. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your picking skills! If you can, try to get some hands-on experience with similar tasks. This will not only boost your confidence but also give you real examples to discuss during your interview.
✨Tip Number 3
Be ready to showcase your can-do attitude! During interviews, share specific instances where you've gone the extra mile for customers or tackled challenges head-on. This is what they want to hear!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the Picker role with us.
We think you need these skills to ace Picker 25 Hours in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Picker role. We want to see your passion for customer service and your can-do attitude shining through!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-structured application that’s easy to read!
Show Your Enthusiasm:Let us know why you’re excited about this role! A bit of personality goes a long way, so don’t be afraid to express your enthusiasm for working with us at Booker.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the responsibilities like accurate picking, checking quality, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role involves a lot of interaction with delivery staff and customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went the extra mile or handled complaints effectively. This will demonstrate your passion for excellent service.
✨Be Punctual and Presentable
Arrive on time for your interview and dress appropriately. First impressions matter, and being punctual shows that you respect the interviewer's time. A neat appearance reflects your professionalism and readiness for the job.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, the company culture, or how success is measured in the Picker role. Asking insightful questions shows your enthusiasm and helps you determine if the company is the right fit for you.
