Cafe Kitchen Manager in Newcastle upon Tyne

We have an exciting opportunity for a Kitchen Manager with hospitality experience to join one of our lively café kitchens. You’ll oversee the daily operations of your kitchen, as well as selecting, training and developing kitchen colleagues to deliver delicious food that keeps our customers happy, satisfied, and coming back for more. It’s all part of making every day a little better for them, and us.

As a Kitchen Manager, you’ll be responsible for stock levels, food storage and preparation, as well as the highest levels of food safety and hygiene. You’ll bring your experience of working in a similarly busy environment to Tesco, where you’ll become a café menu expert keen to share your knowledge with the team around you. From health and safety to limiting food waste, you’ll understand the importance of every detail and inspire your team to deliver outstanding food quality and speed of service.

Tesco Cafés are a place to get on. We believe in creating a great environment for colleagues to work – and providing opportunities for everyone to be at their best. With your previous experience at supervisory level or above, you’ll demonstrate great leadership and people management skills as you build an inclusive place where people feel respected, safe and valued. In doing so, you’ll grow as a leader and develop your skills and experience as part of our friendly team.

Key Responsibilities

• Managing food stocks, ordering, storage and preparation in line with food safety and hygiene regulations.
• Having overall responsibility of the kitchen, including routines, processes, change implementation and gross profit.
• Selecting, training and developing back of house colleagues to deliver timely, tasty food to customers.
• Identifying new and better ways of working to keep improving services for customers and colleagues.
• Ensuring that all training, health and safety and food safety requirements are met.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Stepping up to oversee the full café operation in the absence of the Café Manager.

Key Requirements

• A background in hospitality, at supervisory level and above.
• People management skills that allow you to lead by example and coach in an inclusive manner.
• Experience of remaining productive in a high‑pressure environment.
• A commitment to excellent customer service.
• A desire to create an inclusive work environment where colleagues feel respected, safe and valued.
• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to motivate and support a growing team and work closely with the Café Manager.

With 329 cafés across the country and counting, our teams work closely to make sure that the customer experience is to the best standard and service; no two days are ever the same! Tesco Cafés are a great place to work, with a genuine family feel – truly a place to get on. We are proud to have an inclusive culture at Tesco Café where everyone is welcome and truly feels able to be themselves. In our cafés, we not only celebrate diversity, but we strive to create a workforce that reflects our customers not only here in the UK, but worldwide. Our aim is to attract and welcome a diverse range of applicants from all walks of life, offering many varying working patterns across our business and we would love to hear from you. We’re proud to have been accredited as a Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process.