At a Glance
- Tasks: Lead a team to deliver an amazing customer experience in a fast-paced retail environment.
- Company: Join Tesco, a leading retailer committed to serving customers and communities.
- Benefits: Earn £15.59 per hour with guaranteed minimum hours and flexible working options.
- Other info: Diversity and inclusion are at our core; everyone is welcome here.
- Why this job: Be part of an inclusive team, learn new skills, and grow your career.
- Qualifications: Must be 18+ with experience in a team lead or management role.
The predicted salary is between 15.59 - 15.59 £ per hour.
Availability Window:
- Sunday 06:00 – 23:00
- Monday 06:00 – 23:00
- Tuesday 06:00 – 23:00
- Wednesday 06:00 – 23:00
- Thursday 06:00 – 23:00
- Friday 06:00 – 23:00
- Saturday 06:00 – 23:00
About the role:
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You'll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Pay and hours:
Tesco Shift Lead pay starts at £15.59 per hour, rising to £16.86 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
Your availability:
Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply.
Requirements:
- Minimum age 18 years old.
- Experience working in a team lead or management position in a fast‑paced retail environment.
Responsibilities:
- Lead the team to deliver a great experience for customers in store.
- Work across all areas of the store and with all colleagues, being the go‑to person for day‑to‑day operational queries.
- Build positive, inclusive relationships to help colleagues perform at their best.
- Confidently lead the store in the manager’s absence.
- Make balanced, flexible decisions and adapt well to change.
- Coaching colleagues, give feedback and role‑model great service.
- Stay curious and seek opportunities to serve our customers, communities and planet a little better every day.
- Be a strong role model with a passion for delivering great service and ensuring every customer’s needs are met.
- Build positive, long‑lasting relationships to create an inclusive, supportive team environment.
- Communicate clearly, using a variety of methods to keep the team well informed.
- Motivate and inspire the team to deliver outstanding results.
About Tesco:
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
Diversity & Inclusion:
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s welcome. We’re also proud to have been accredited Disability Confident Leader, and we provide a fully inclusive and accessible recruitment process. If you need accessibility support, let us know.
Flexible Working:
We understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Tesco Shift Leader - Days - Freshwater in Milford on Sea employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a dynamic work environment where teamwork and customer service are at the forefront. Our Freshwater location provides a supportive and inclusive culture, with opportunities for personal and professional growth, flexible working arrangements, and competitive pay starting at £15.59 per hour. Join us to be part of a team that values diversity and is committed to making a positive impact in our communities and the planet.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Shift Leader - Days - Freshwater in Milford on Sea
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tesco Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tesco Retail!
We think you need these skills to ace Tesco Shift Leader - Days - Freshwater in Milford on Sea
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tesco Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tesco Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tesco Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tesco Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
