At a Glance
- Tasks: Lead a dynamic team to create amazing in-store experiences for customers.
- Company: Join a diverse and inclusive company that values teamwork and growth.
- Benefits: Enjoy a competitive salary, excellent benefits, and flexible working options.
- Other info: Opportunities for career growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Availability Window
Sun 10:00:00 – 19:00:00; Tue 09:00:00 – 16:00:00; Wed 09:00:00 – 16:00:00; Thu 10:00:00 – 17:00:00; Fri 12:00:00 – 18:00:00.
Overview
Customers are at the centre of everything we do.
Working in our stores means variety, teamwork, and plenty of daily challenges.
You'll meet great people, learn new skills, and be part of an inclusive team.
Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Competitive salary with an excellent benefits package.
Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.
Responsibilities
- Leading the team to deliver a great experience for customers in‑store.
- Recruiting, training, and developing colleagues to build a capable, high‑performing team.
- Coaching the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
- Leading trade activity, using insight and expertise to grow sales and maximize profit.
- Developing knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
- Identifying and resolving root‑cause issues with sustainable, long‑term solutions.
- Prioritising colleague safety and ensuring the store always trades legally by coaching the team to use all security and safety tools effectively.
- Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
- Proven experience leading and developing high‑performing teams.
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
- A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
- Resilience and sound judgment to make effective decisions that support both customers and colleagues.
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
- Additional Information
We’re committed to diversity, equity, and inclusion, and want everyone to feel represented and able to be themselves.
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
Our vision is to be every customer’s favourite way to shop.
Our purpose is to serve customers, communities, and the planet a little better every day by acting responsibly and sustainably.
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