At a Glance
- Tasks: Lead a dynamic team to create an amazing in-store experience for customers.
- Company: Join Tesco, a company committed to diversity and community impact.
- Benefits: Enjoy a competitive salary, flexible hours, and great career growth opportunities.
- Other info: Embrace a culture of inclusivity and sustainability while making a difference.
- Why this job: Be part of a supportive team that values your input and development.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Availability Window
Days From time To time Sun 22:00:00 07:00:00 Wed 22:00:00 10:00:00 Thu 22:00:00 07:00:00 Fri 22:00:00 10:00:00 Sat 22:00:00 10:00:00
About the Role
Customers are at the centre of everything we do.
Working in our stores means variety, teamwork, and plenty of daily challenges.
You’ll meet great people, learn new skills, and be part of an inclusive team.
Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Competitive salary with an excellent benefits package.
Team Manager shift patterns vary day to day but are planned in advance to support work‑life balance.
Responsibilities
- Lead the team to deliver a great experience for customers in‑store.
- Recruit, train, and develop colleagues to build a capable, high‑performing team.
- Coach the team to be knowledgeable and passionate about products, ensuring great range, quality, and service for customers.
- Lead trade activity, using insight and expertise to grow sales and maximise profit.
- Develop your knowledge to deliver the Store Change Plan, ensuring resources and hours are used where they benefit customers most.
- Identify and resolve root‑cause issues with sustainable, long‑term solutions.
- Prioritise colleague safety and ensure the store always trades legally by coaching the team to use all security and safety tools effectively.
- Stay curious and seek opportunities to serve our customers, communities, and planet a little better every day.
Qualifications
- Proven experience leading and developing high‑performing teams.
- Clear communication skills, with the ability to share knowledge and collaborate effectively to deliver strong results.
- A welcoming, customer‑first approach, building strong relationships with colleagues and customers.
- Resilience and sound judgement to make effective decisions that support both customers and colleagues.
- Consistent energy and drive, inspiring confidence and motivating the team to deliver beyond expectations.
- Awareness of competitor activity and the ability to identify new ideas and initiatives to improve the store for customers.
Benefits
Competitive salary and excellent benefits package. Flexibility in working hours. Opportunities for career growth within a supportive and inclusive culture.
Our Commitment
Tesco’s vision is to be every customer’s favourite way to shop.
Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working.
Talk to us during your application about how we can support you.
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StudySmarter Expert Advice🤫
We think this is how you could land Team Manager Nights - Burnage Superstore in Manchester
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tesco Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tesco Retail!
We think you need these skills to ace Team Manager Nights - Burnage Superstore in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tesco Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tesco Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tesco Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tesco Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
