At a Glance
- Tasks: Provide friendly service, support store operations, and create great customer experiences.
- Company: Join Tesco, a leading retailer committed to diversity and inclusion.
- Benefits: Earn £13.28 per hour with guaranteed minimum hours and flexible scheduling.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a fun team, learn new skills, and grow your career.
- Qualifications: Must be over 18; passion for customer service and teamwork is essential.
The predicted salary is between 13 - 14 € per hour.
Availability Window: Sun 14:15 - 23:15, Sat 14:15 - 23:15.
Customers are at the centre of everything we do. Working in our stores means variety, teamwork, and plenty of daily challenges. You’ll meet great people, learn new skills, and be part of an inclusive team. Whether you want stability, flexibility, or a chance to grow your career, this role could be a great fit.
Tesco Colleague pay starts at £13.28 per hour, rising to £14.55 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available. Your contracted hours will be scheduled within the availability windows shown, with at least 3 weeks’ notice of your shifts. If your availability is close to what we’re looking for, we still encourage you to apply. PLEASE NOTE YOU MUST BE OVER 18 TO APPLY FOR THIS ROLE.
Responsibilities:
- Providing friendly, natural service and getting to know your customers.
- Being confident with our products and services and offering help when needed.
- Providing flexible support across the store, including shelf replenishment, checkout service, online order picking, occasional delivery assistance, and general service and replenishment duties.
- Making customer focused decisions and completing key store routines.
- Understanding how your role supports great service, strong sales, waste reduction and overall store performance.
- A passion for delivering great service, greeting customers with a smile, and serving them with pride.
- To build rapport so customers leave having had a great experience.
- To use your initiative and make the right decisions for customers.
- To work well in a team and communicate openly, having fun, and celebrating success.
Tesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably. We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves. Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you. We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process.
Tesco Colleague - Great Malvern Express employer: Tesco Retail
At Tesco, we pride ourselves on being an excellent employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. Our Great Malvern Express location provides flexible working hours, competitive pay starting at £13.28 per hour, and ample opportunities for personal and professional growth in a supportive and inclusive environment. Join us to be part of a diverse team that values your contributions and encourages you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Great Malvern Express
✨Tip Number 1
Get to know Tesco's values and culture before your interview. This way, you can show how your personal values align with theirs, especially around customer service and teamwork. It’ll help you stand out as a candidate who truly gets what they’re about!
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to make quick decisions or handle tricky situations. Being able to demonstrate your ability to provide friendly and effective service will definitely impress the hiring team.
✨Tip Number 3
Don’t forget to highlight your flexibility! Tesco values adaptability, so be ready to discuss how you can support various roles in the store. Whether it’s checkout service or shelf replenishment, showing you’re up for anything will work in your favour.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions about the role or the application process, you can reach out directly for support. We’re here to help you land that job!
We think you need these skills to ace Tesco Colleague - Great Malvern Express
Some tips for your application 🫡
Show Your Personality:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique. Remember, we’re all about great service and building rapport with customers.
Tailor Your Application:Make sure to tailor your application to the role of Tesco Colleague. Highlight any relevant experience you have in customer service or teamwork. This shows us that you understand what we're looking for and that you're genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, and it helps us get a better understanding of your skills and experiences without getting lost in the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our values, which can help you stand out even more.
How to prepare for a job interview at Tesco Retail
✨Know Your Availability
Make sure you’re clear about your availability during the interview. Since Tesco has specific hours, being upfront about when you can work will show that you’re organised and ready to fit into their schedule.
✨Show Your Customer Service Skills
Prepare examples of how you've provided great customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about making customers feel valued and appreciated.
✨Emphasise Teamwork
Tesco values teamwork, so be ready to discuss how you’ve worked well with others in previous roles. Share stories that highlight your ability to communicate openly and celebrate team successes.
✨Demonstrate Flexibility and Initiative
Be prepared to talk about how you can adapt to different tasks and situations. Show that you’re willing to take on various responsibilities, from shelf replenishment to checkout service, and that you can make decisions that benefit customers.
