At a Glance
- Tasks: Serve customers with passion, support store operations, and create a welcoming atmosphere.
- Company: Join Tesco, a diverse and inclusive workplace where everyone is welcome.
- Benefits: Earn from £13.28 per hour, with flexible hours and opportunities for career growth.
- Other info: Flexible working options available to fit your lifestyle.
- Why this job: Be part of a dynamic team, meet new people, and make a real impact in your community.
- Qualifications: A friendly attitude, teamwork skills, and a passion for great customer service.
The predicted salary is between 13 - 14 £ per hour.
Availability Window
- Days: Sun 14:00 - 23:00
- Tue 14:00 - 23:00
- Sat 14:00 - 23:00
Pay & Hours
Our Tesco Colleague rate of pay starts from £13.28 an hour; this increases to £14.55 for stores within the M25. Additional payments may also apply depending on location. New colleagues are offered a minimum of 16 guaranteed hours each week. If you prefer fewer hours (minimum 12), opportunities exist.
Work Schedule
We will schedule your contracted hours within the Availability Window. You will receive three weeks' notice of your shifts. Flexible work is supported where possible.
Core Responsibility Overview
Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job for doers, with plenty of variety. The role is committed, full of everyday challenges and exciting.
Key Responsibilities
- Help to serve our shoppers better every day.
- Meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
- Provide great natural service and be passionate and knowledgeable about the products and services within the store.
- Work across the store in service, picking and replenishment areas where required.
- Implement training received to work safely and effectively.
- Make decisions that are right for customers and deliver routines that meet their needs.
- Participate in seasonal, community and charity events, creating an inclusive atmosphere.
- Understand store performance and contribute to driving service and sales.
- Handle products with care to maintain quality.
- Live our values, make everyone feel welcome and follow our policies.
- Accept deliveries into the store when required.
Desired Qualifications & Traits
- A passion for delivering great service and greeting customers with a smile.
- The ability to build rapport with customers.
- Take initiative and make decisions that benefit customers.
- Work well within a team and communicate openly.
- Build relationships with colleagues to create team spirit.
- Be punctual, well presented and ready to be a brand ambassador.
Diversity & Inclusion Statement
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. We are a place where Everyone's Welcome.
Flexible Working
We welcome discussions about flexible working. We will support flexibility throughout your application.
Accessibility
We are proud to have been accredited Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.
Age Requirements
Please note Tesco will only recruit individuals who have passed the school leaver's age. Candidates must be at least 18 years old.
Notice About Application Process
On occasions where we have high volumes of applicants, some roles may close earlier than advertised. Individual feedback is only available to those who attend an interview.
Tesco Colleague - Lytchett Matravers Express employer: Tesco Retail
At Tesco Lytchett Matravers Express, we pride ourselves on being an excellent employer that values diversity and inclusion, ensuring that every colleague feels welcome and empowered. With competitive pay starting at £13.28 per hour, flexible working options, and a commitment to employee growth through training and development, we create a supportive environment where you can thrive both personally and professionally. Join our dedicated team and enjoy the opportunity to make a real difference in your community while building lasting relationships with customers and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Tesco Colleague - Lytchett Matravers Express
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Tesco Retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Tesco Retail!
We think you need these skills to ace Tesco Colleague - Lytchett Matravers Express
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Tesco Retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Tesco Retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Tesco Retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Tesco Retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
