At a Glance
- Tasks: Pick and pack orders, ensuring customers get what they need quickly and efficiently.
- Company: Join a diverse team at Booker, where everyone is welcome and valued.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Great opportunity for growth in a dynamic retail environment.
- Why this job: Make a real difference in customer satisfaction every day.
- Qualifications: A positive attitude and passion for excellent customer service.
The predicted salary is between 22000 - 26000 £ per year.
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters, ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers. Responsible for the accurate picking and dispatch of goods by picking against a hand held terminal and advising Manager of any differences. Checking quality, shelf life and ensuring packaging is robust in preparation for Delivery. Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
Being polite when dealing with delivery staff and responding appropriately to queries and complaints referring any complex situations to someone who can help. A can do attitude and feel comfortable working to meet designated pick rates. A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers. Always be there, on time and properly presented.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We’re proud that Booker is a Disability Confident Committed Leader and we’re committed to providing a fully inclusive and accessible recruitment process.
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
Picker in Luton employer: Tesco Retail
At Booker, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion, ensuring that every team member feels represented and empowered. Our Picker role offers a dynamic work environment where no two days are the same, alongside opportunities for personal growth and development within a supportive team culture. With a strong commitment to customer service and a focus on employee well-being, working at Booker means being part of a community that truly cares about its people and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Picker in Luton
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about exceeding customer needs, think of examples from your past experiences where you went the extra mile. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you show up looking sharp and professional. It shows you care about the role and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank you note. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Picker in Luton
Some tips for your application 🫡
Show Your Can-Do Attitude:Make sure to highlight your positive attitude and willingness to go the extra mile in your application. We love candidates who are passionate about customer service and can adapt to different tasks, so let that shine through!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Picker role. We want to see how you can meet our customers' needs.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Tesco Retail
✨Know the Role Inside Out
Before your interview, make sure you understand the Picker role thoroughly. Familiarise yourself with the key responsibilities like picking deliveries, checking quality, and ensuring customer satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about exceeding customer needs, be ready to share examples of how you've gone the extra mile for customers in the past. Think of specific situations where you provided excellent service or resolved complaints effectively. This will demonstrate your passion for customer service.
✨Demonstrate a Can-Do Attitude
Employers love candidates who are positive and proactive. During the interview, express your willingness to tackle challenges and adapt to different tasks. Use phrases like 'I’m always ready to help out wherever needed' to convey your flexibility and enthusiasm for the job.
✨Dress the Part and Be Punctual
First impressions matter! Make sure you arrive on time and are dressed appropriately for the interview. A neat appearance shows respect for the opportunity and reflects the professional standards expected in the role. Plus, being punctual sets a positive tone right from the start.
